Tina Nagel-Skinner
Millington,MD
Summary
Personable Office Manager experienced in building strong relationships with clients, staff, and management. Delivered effective communication and conflict resolution through advanced problem-solving skills. Contributed to office efficiency and guest satisfaction in fast-paced environments with a commitment to support and hospitality.
Overview
34
34
years of professional experience
Work History
Hostess/Public Safety Assistant
Washington College
Chester town, MD
02.2021 - Current
- This is a temporary position which will end on May 31, 2021
- Monitored student adherence to COVID-19 precautions, ensuring a safe environment.
- Inspected housing units and common areas to enforce mask-wearing and social distancing compliance.
- Maintained professionalism while addressing concerns with difficult students.
- Communicated effectively with management concerning important issues.
- Record incidents in a written report and submit.
- Contacted Public Safety for assistance during shifts.
Office Manager
Green Castle Lawn Landscaping & More
Millington, MD
07.2006 - Current
- Managed incoming business and client requests for information, ensuring timely responses
- Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional
- Completed weekly payroll for 3-5 employees
- Handled all incoming business and client requests for information
- Liaised with patients and addressed inquiries, appointment requests and billing questions
- Solved problems timely and effectively, ensuring customer satisfaction
- Prepared vendor invoices and processed incoming payments
- Coordinated office organization to enhance facility efficiency and maintain professionalism
- Organized and updated computer and physical filing systems to ensure easy retrieval of documents.
Laboratory Technician
Johns Hopkins University
Baltimore, MD
01.1993 - 01.1996
- Executed corrective actions to maintain test controls within specified limits, ensuring compliance with quality standards.
- Set and oversaw quality assurance guidelines for laboratory work.
- Prioritized and processed patient specimens efficiently, documenting results for timely analysis and reporting.
- Developed and implemented quality assurance guidelines, enhancing accuracy and reliability of laboratory work.
- Established and ensured sterility protocols for lab equipment and tools in the laboratory environment.
- Collected blood and tissue samples from patients following strict aseptic techniques in a laboratory setting. with focus on accuracy and adherence to aseptic techniques.
- Set up, maintained and verified the sterility of lab equipment and tools.
Education
Medical / EMS -
Maryland Institute for Emergency Medical Systems
Centreville, MDFire Fighter 1 -
University of Maryland Fire and Rescue Academy
Towson, MDMedical Assisting Program -
The Medix School
Towson, MDHigh School Diploma -
Lansdowne High School
Baltimore, MDChesapeake College
Wye Mills, MDSkills
- Safety protocol enforcement
- Incident reporting
- Policy implementation
- Customer assistance
- Customer orientation
- Written communication
- Ability to prioritize
- Time management
- Detail oriented
- Logistics coordination
- Facility management
- Interpersonal communication
- Professional demeanor
- Data retrieval systems
Timeline
Hostess/Public Safety Assistant
Washington College
02.2021 - Current
Office Manager
Green Castle Lawn Landscaping & More
07.2006 - Current
Laboratory Technician
Johns Hopkins University
01.1993 - 01.1996
Medical / EMS -
Maryland Institute for Emergency Medical Systems
Fire Fighter 1 -
University of Maryland Fire and Rescue Academy
Medical Assisting Program -
The Medix School
High School Diploma -
Lansdowne High School
Chesapeake College