Tina Nagel-Skinner
Green Castle Lawn Landscaping & More
Millington,MD
34
years of professional experience
Hostess/Public Safety Assistant balancing guest service with public safety on a college campus. Monitors student adherence to health precautions, addresses 2+ difficult student or visitor situations per week with professionalism, and escalates concerns through clear written incident reports. Supports management with timely communication that helps maintain a safe and orderly environment.
Work History
Hostess/Public Safety Assistant
5 Years 9 Months- Monitor daily [number] safety checks across campus spaces to support COVID-19 protocol compliance.
- Address concerns from difficult students with professionalism and calm, respectful communication.
- Communicate important issues to management promptly to keep operations informed.
- Maintain a safe, orderly environment for students and visitors during daily campus activities.
Office Manager
20 Years 4 Months- Handle 5 client requests weekly and route information promptly to keep responses timely.
- Maintain organized office operations to improve efficiency and present a professional environment.
- Liaise with clients to answer inquiries and resolve billing questions with clear, courteous communication.
- Coordinate appointment requests and follow up on scheduling changes to keep daily workflows moving.
Hostess
3 Years 10 Months- Welcomed guests professionally and directed them to the appropriate area with clear, courteous communication.
- Coordinated seating needs with staff to keep guest turnover smooth during busy service periods.
- Maintained a calm, professional front presence while addressing questions and supporting guest concerns.
- Followed facility policies when managing visitor flow and entry procedures at the front desk.
Laboratory Technician
3 Years- Adjusted test controls when values drifted outside specified limits to maintain quality standards.
- Recorded laboratory results accurately to support timely analysis and reporting.
- Maintained sterility protocols for lab equipment and tools in the laboratory environment.
Education
Medical / EMS
- Continuing education in EMT-B
- Training in: CPR, Trauma, Transporting patient, Radio Communications, Blood Bourne Pathogens, and Etc.
- E-Meds.
- Paperwork
Fire Fighter 1
- Rescuing Lives using different methods and equipment.
- Handling of heavy equipment as demanded per protocol.
- Follow all protocols
- Follow all OSHA and MOSHA standards.
Medical Assisting Program
- Training in: medical terminology, patient care, physiology, and clinical procedures. Training in: CPR, AED, taking of blood pressure, medications administrations.
- Verbal and written communications, medical office administration, record keeping.
- Fundamentals of diagnostics procedure: venipuncture, UA, hematology, basic chemistry screening.
High School Diploma
My field of study at that time was book keeping as well as horticulture and floral design.
- Continuing education in CNA/GNA
- Assist to help patients with ADL's on a daily basis
- Documentation
- Follow protocols from the Board of Nursing in the state of MD.
Skills
Safety protocol enforcement
Incident reporting
Policy implementation
Infection control procedures
Written communication
Customer assistance
Data entry
Medical records management
Timeline
Hostess
Good Samaritan Group
12.2022 - 10.2026Read More
Hostess/Public Safety Assistant
Washington College
02.2021 - CurrentRead More
Office Manager
Green Castle Lawn Landscaping & More
07.2006 - CurrentRead More
Laboratory Technician
Johns Hopkins University
01.1993 - 01.1996Read More
Chesapeake College
Read More
Lansdowne High School
High School Diploma
Read More
The Medix School
Medical Assisting Program
Read More
University of Maryland Fire and Rescue Academy
Fire Fighter 1
Read More
Maryland Institute for Emergency Medical Systems
Medical / EMS
Read More