Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Neelis

Waupaca,WI

Summary

Driven professional with a proven track record at Gusmer Enterprises, Inc, excelling in supplier quality management and laboratory testing to enhance product quality and customer satisfaction. Skilled in data entry and customer support, adept at improving performance and reducing defect rates. Expert in needs analysis and performance tracking, ensuring compliance with industry standards. Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Supplier Quality Representative

Gusmer Enterprises, Inc
08.2020 - Current
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Generated reports detailing findings and recommendations.
  • Collected, arranged, and input information into database system.
  • Maintained database systems to track and analyze operational data.
  • Gathered, organized and input information into digital database.
  • Conducted supplier audits, audit reports, and maintained critical supplier scorecards.
  • PCQI, GMP, and Internal audit trained
  • Corporate resource managing supplier issues including Kosher certification at three manufacturing sites across the US

QC Laboratory Technician

Gusmer Enterprises Inc
03.2019 - 08.2020
  • Performed thorough inspections of incoming materials and outgoing products in real time manufacturing.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Maintained quality documentation and records for conformance with relevant standards.
  • Tested and evaluated product precision against specifications to reduce discrepancies.

Education

CQIA - Certified Quality Improvement Associate

American Society For Quality
Online
08.2023

No Degree - PCQI Preventative Controls For Human Food

Institute For Food Safety & Health
Online
09.2022

No Degree - ASQ Quality 101 Training

American Society For Quality
Online
12.2022

High School Diploma -

Waupaca High School
Waupaca, WI
05.1990

Skills

  • Customer Support
  • Needs analysis
  • Paperwork Processing
  • Telephone reception
  • Performance Improvement
  • Performance Tracking
  • Data entry proficiency

Timeline

Supplier Quality Representative

Gusmer Enterprises, Inc
08.2020 - Current

QC Laboratory Technician

Gusmer Enterprises Inc
03.2019 - 08.2020

CQIA - Certified Quality Improvement Associate

American Society For Quality

No Degree - PCQI Preventative Controls For Human Food

Institute For Food Safety & Health

No Degree - ASQ Quality 101 Training

American Society For Quality

High School Diploma -

Waupaca High School
Tina Neelis