Tina Nguyen
Antelope,CA
Summary
Recent graduate with a Bachelor of Science in Anthropology at California State University, Chico, eager to embark on a career path that allows utilization of analytical skills and attention to detail. Motivated worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
Work History
Student Dining Supervisor
Associated Students, California State University, Chico
06.2022 - 07.2023
- Supervised approximately 20 rotating student assistants and delegated tasks for them, while helping chefs with main kitchen duties
- Trained new employees and provided help to new and existing employees
- Guided teams in preparing and serving food for approximately 500 diners per shift, according to set menus and customer requests
- Properly sanitized food stations and dining areas to meet safety guidelines
- Complied with all state health department requirements for safe food handling
Student Dining Assistant
Associated Students, California State University, Chico
08.2021 - 05.2022
- Served 500 diners per shift as a dedicated and responsible Food Service Worker in the University's main dining hall
- Assisted chefs and supervisors in preparing and serving food according to set menus and customer requests
- Properly sanitized food stations and dining areas to meet safety guidelines
- Complied with all state health department requirements for safe food handling
Hostess, Server, Kitchen Staff, Cashier
Noodle House
04.2021 - 08.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Cross-trained to handle different restaurant roles, including dining room, register, kitchen, and to-go stations.
- Displayed excellence in multi-tasking by operating a full restaurant with only 2-3 employees per shift.
Teacher's Aide
Sunrise Recreation and Park District
06.2019 - 08.2019
- Guided recreational activities for elementary-aged children from TK through 6th grade
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Fostered a healthy learning environment by enthusiastically interacting with children and doing art projects
- Supervised children in classroom, playground, and field trip environments to ensure their safety and cooperation
- Prepared and served food to children according to USDA nutritional guidelines
- Properly cleaned and sanitized classrooms daily to promote health and safety.
- Handled class records for attendance, assignment grades and course participation scores.
Education
No Degree - Business Accounting
Sierra College
Rocklin12.2023
Bachelor of Arts - Anthropology
California State University, Chico
Chico, CA05.2023
High School Diploma -
Antelope High School
Antelope, CA05.2018
Skills
- Staff Training
- Team Leadership
- Multitasking Abilities
- Time Management
- Quality Control
- Customer Service
- Sanitation Standards
- Inventory Management
- Guest Relations
- Equipment Maintenance
- Task Delegation
- Microsoft Word, Outlook, Excel
- Adaptability and flexibility
Languages
English (fluent)
Vietnamese (proficient)
References
- Christina Huff, Director, Oak Hill Kid's Club, (916)812-0991.
- Jared Vanderhyde, Residential Dining Assistant Manager, A.S. Chico State University, (530)570-1948, jvanderhyde@csuchico.edu.
- Brian Brazeal, Applied Cultural Anthropology Coordinator, Chico State University, (530)898-4094, bcbrazeal@csuchico.edu.
Timeline
Student Dining Supervisor
Associated Students, California State University, Chico
06.2022 - 07.2023
Student Dining Assistant
Associated Students, California State University, Chico
08.2021 - 05.2022
Hostess, Server, Kitchen Staff, Cashier
Noodle House
04.2021 - 08.2021
Teacher's Aide
Sunrise Recreation and Park District
06.2019 - 08.2019
No Degree - Business Accounting
Sierra College
Bachelor of Arts - Anthropology
California State University, Chico
High School Diploma -
Antelope High School
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