Han (Tina) Nguyen
Assistant Manager / Senior Sales Associate
Lake Stevens,WA
Summary
Detail-oriented, highly organized and a consistent employee. An encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills with noted experience in administrative management and graphic design.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Assistant Manager /Senior Sales Associate
Gimre's Shoes, New Balance
03.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Increased sales efficiency by analyzing and creating a weekly, in-depth sales report on individual salespeople, accessories, clothing, and shoes in Excel.
- Lead Visual Merchandiser, ensuring timely execution of all visual merchandising updates in order to maximize the impact on sales performance.
- Achieved 1st place in the nationwide New Balance visual merchandising competition, 2024.
- Accurately received large shipment invoices, placed large product orders, and maintained an organized filing system.
- Organized company events, fostering a positive work environment and boosting employee morale.
- Displayed excellent sales skills, customer service, and a deep understanding of common foot ailments, as well as how to relate to the products we offer.
Specialty Sales Associate
Target
02.2022 - 01.2023
- Increased product sales by effectively communicating product features and benefits to customers.
- Assisted in inventory management, ensuring accurate stock levels, adjusting hundreds of product prices weekly, and timely replenishment of merchandise.
- Conducted market research on competitor offerings to identify opportunities for differentiation.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Adjusted hundreds of product prices weekly.
Freelance Graphic Designer
ITPolar, Local Roots, LLC
01.2022 - 01.2024
- Designed streaming layouts and video overlays to create unique, branded looks.
- Worked with clients to gather and define requirements, establish expectations, and manage project milestones as well as deadlines.
- Worked with Photoshop and other design programs to develop and present a broad range of products in line with client needs.
- Contributed design ideas in the early planning stages with clients and project managers.
- Presented mockups and collected information for adjustments.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
Lead Graphic Designer and Media Manager
Lake Stevens School High School
01.2018 - 06.2018
- Authored press releases and communications materials to share vital information in order to promote the event.
- Developed engaging marketing and promotional advertisements to generate sales revenue, and increase customer turnout.
- Assist the technical operations department with project designs, such as advertisements and pamphlets.
- Applied knowledge of production to create high-quality images for use in digital marketing and traditional printing.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Created agendas and communication materials for team meetings.
Graphic Designer/Production Artist
HyveGG LLC, Lake Stevens
10.2017 - 01.2018
- Provided excellent service and attention to customers when face-to- face or through phone conversations.
- Consulted with clients to define design requirements and manage product development projects specific to their personal needs.
- Maintain strong guest/client relationship while effectively determining client needs and aspirations.
- Worked independently as well as with a team.
- Adjusted existing logos, characters and other assets for different uses.
- Designed new art work for use in range of advertising, marketing and corporate branding projects.
Education
Graphic Design Certificate - Graphic Design
Everett Community College
Everett, WA12-2024
High School Diploma -
Lake Stevens High School
Lake Stevens, WA06-2019
Skills
Employee performance evaluations
Operations management
Customer service
Data entry (KPI)
Corporate purchasing (B2B)
Visual merchandising
Problem-solving
Document and stock management
Microsoft Excel
Invoice processing
Timeline
Assistant Manager /Senior Sales Associate
Gimre's Shoes, New Balance
03.2023 - Current
Specialty Sales Associate
Target
02.2022 - 01.2023
Freelance Graphic Designer
ITPolar, Local Roots, LLC
01.2022 - 01.2024
Lead Graphic Designer and Media Manager
Lake Stevens School High School
01.2018 - 06.2018
Graphic Designer/Production Artist
HyveGG LLC, Lake Stevens
10.2017 - 01.2018
Graphic Design Certificate - Graphic Design
Everett Community College
High School Diploma -
Lake Stevens High School
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