William Valway
Portsmouth,NH
Summary
Encouraging manager and analytical problem-solver with talent for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
Assistant Manager /Sales Associate
Ricci Lumber
02.2012 - Current
- Open the store to prepare for daily operations.
- Schedule staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Oversee vacation and time off scheduling for sales department.
- Implement staff-training programs, enhancing product knowledge and improving customer-service skills.
- Improve customer satisfaction by addressing and resolving complaints promptly.
- Conduct employee performance evaluations, providing constructive feedback for growth and development.
- Monitor inventory levels to assist purchasing department.
- Process credits and returns promptly to reflect accurate inventory levels.
- Support in-store receiving by providing accurate restocking.
- Create custom deck designs and provide material estimates.
- Spec custom beam load calculations.
- Source nonstock materials for customers needs.
Education
Certificate - Residential / Commercial Electrical Wiring
Stratham Technical College
Stratham, NH05.1996
High School Diploma -
Londonderry Senior High School
Londonderry, NH05.1986
Skills
- Product and Service Knowledge
- Employee Performance Evaluations
- Sales Strategies
- Team Motivation
- Industry Knowledge
- Conflict Resolution
- Problem-solving Abilities
- Attention to Detail
- Delegation Skills
Timeline
Assistant Manager /Sales Associate
Ricci Lumber
02.2012 - Current
Certificate - Residential / Commercial Electrical Wiring
Stratham Technical College
High School Diploma -
Londonderry Senior High School
Similar Profiles
Braden SilveriaBraden Silveria
Yard Worker at Ricci LumberYard Worker at Ricci Lumber
Todd TessmerTodd Tessmer
Regional Manager at The Ricci Auto GroupRegional Manager at The Ricci Auto Group
Shoana RoqueShoana Roque
Dental Hygienist at Raymond Ricci, DDSDental Hygienist at Raymond Ricci, DDS
Victoria Milano- FerolaVictoria Milano- Ferola
Loan Processor at Blue Water MortgageLoan Processor at Blue Water Mortgage
Amanda SylvesterAmanda Sylvester
Director, Investor Relations & Operations | Founding Team Member at Highland Advisory Group LLCDirector, Investor Relations & Operations | Founding Team Member at Highland Advisory Group LLC