Ivonne Ordonez
MIAMI
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
Work History
Sales associate/Sales Representative Assistant Manager
Naim
Jack
06.2023 - 09.2025
- Assisted customers in product selection and provided personalized recommendations.
- Managed inventory levels and organized merchandise displays for optimal presentation.
- Processed transactions accurately using point-of-sale systems and ensured smooth checkouts.
Fast Food Worker
Natalie
Jacksonville
06.2022 - 03.2023
- Greeted customers and took their orders in a friendly and efficient manner.
- Prepared food items according to established recipes and safety standards.
- Operated kitchen equipment efficiently and maintained cleanliness throughout the work area.
- Assisted in training new staff on food preparation and customer service protocols.
Education
Global Outreach Academy
Jacksonville, FLSkills
- Point-of-sale operation
- Sales techniques
- Sales expertise
- Sales strategy development
- Customer service
- Customer relationship management
- Effective communication
- Time management
- Cash handling
- Inventory management
- Inventory control
- Product knowledge
- Product merchandising
- Order management
- Order accuracy
- Tip management
- Cash handling
- Time management
- Problem solving
- Adaptability
- Food safety compliance
- Menu knowledge
- Stocking and receiving
- Cleaning techniques
- Professional appearance
- Cleanliness
- Customer satisfaction
- Friendly and outgoing
- Active listening
- Verbal/written communication
- Relationship building
- Relationship management
- Employee training
- Order management
- Hospitality and accommodation
- Cleanliness
- Customer satisfaction
- Relationship management
Timeline
Sales associate/Sales Representative Assistant Manager
Naim
06.2023 - 09.2025
Fast Food Worker
Natalie
06.2022 - 03.2023
Global Outreach Academy