Craig Cortopassi
Egg Harbor
Summary
Resourceful Business Professional experienced in analytical problem-solving and quick learning. Demonstrated determination and commitment to delivering results through effective strategies. Focused on contributing to organizational success and driving growth.
Overview
7
7
years of professional experience
Work History
Sales Associate/Sales Lead Manager
Boscov Department Store
Egg Harbor
09.2020 - Current
- Guided customers in product selection, delivering tailored service to meet individual needs.
- Greeted customers and provided exceptional customer service.
- Aided customers in locating products, addressing inquiries, and providing expert advice.
- Educated customers on promotions and store loyalty programs.
- Organized merchandise displays to create an inviting shopping environment and promote sales.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Participated in inventory management and restocking of merchandise.
- Operated point-of-sale systems for efficient transaction processing.
- Processed transactions using a point-of-sale system.
Direct Support Professional
Lifestyles For The Disabled
Staten Island
05.2019 - 09.2020
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Supported individuals in daily living activities and personal care to enhance independence and quality of life.
- Assisted individuals in learning and developing new skills.
- Implemented behavior management techniques to promote positive interactions.
- Collaborated with multidisciplinary teams to develop personalized care plans.
- Facilitated recreational activities to enhance client enjoyment and well-being.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Documented client progress and incidents accurately to ensure continuity of care and effective communication.
- Followed care plan and directions to administer medications.
Education
Some College (No Degree) - Business Management
College of Staten Island
Staten Island, NYSkills
- Sales expertise
- Sales development
- Sales presentation
- Customer relationship management
- Sales forecasting
- Target achievement
- Point-of-sale operation
- POS system operation
- Money handling
- Inventory management
- Product knowledge
- Customer service
Timeline
Sales Associate/Sales Lead Manager
Boscov Department Store
09.2020 - Current
Direct Support Professional
Lifestyles For The Disabled
05.2019 - 09.2020
Some College (No Degree) - Business Management
College of Staten Island