Tina Nickie AMOS
Arab
Summary
Highly motivated and adaptable professional with 10+ years of experience in management, training, and employee development, seeking to leverage strong interpersonal and problem-solving skills as a Human Resources Generalist. Proven ability to foster positive employee relations, stream line processes, and ensure compliance within operational environments. Adept at communication, multitasking, and task prioritization, with a passion for supporting organizational growth through effective HR practices.
Overview
25
25
years of professional experience
Work History
Manufacturing Supervisor
Sanmina-SCI Inc
05.2016 - Current
- Optimized team performance and workflow by actively monitoring employee engagement and operational efficiencies to support production goals.
- Identified and implemented process improvements to enhance team productivity and resolve operational challenges, contributing to quality, and efficiency.
- Provided consistent coaching, feedback, and mentorship to team members, contributing to their professional development and performance improvement.
- Participated in employment-related decisions including hiring support and performance reviews.
- Accurately managed and submitted employee timekeeping and attendance records, ensuring compliance with company policies and payroll deadlines.
- Enforced company policies and established standards, ensuring consistent application and promoting a fair and equitable work environment.
- Collaborated cross-functionally and internationally to ensure operational alignment and effective resource allocation.
- Managed and delegated responsibilities to a team of (Number) employees, fostering accountability and contributing to team efficiency.
- Designed and delivered hands-on training for new and existing employees, enhancing skill sets and cultivating a high-performing team. Provided constructive counseling to address performance gaps and promote professional growth.
- Served as a primary point of contact for employee relations issues, resolving concerns and mediating conflicts while escalating complex situations to senior leadership for appropriate resolution.
Support Staff Assistant
First Grace Child Development Center
08.2013 - 12.2015
- Provided comprehensive administrative support to the Director, including managing schedules, communications, and sensitive documentation.
- Supported and collaborated with classroom teachers, ensuring adherence to operational guidelines and assisting with day-to-day challenges.
- Contributed to the development and implementation of educational programs, demonstrating ability to create and follow structured guidelines.
- Managed and maintained confidential student records, ensuring accuracy and compliance with privacy regulations.
- Actively supported the center in meeting and maintaining all Department of Human Resources (DHR) compliance requirements, including documentation and policy adherence.
Customer Service/Purchasing Manager
Agri-Flavors, Inc.
05.2000 - 05.2012
- Developed deep understanding of company operations and policies to effectively address and resolve complex customer concerns, mirroring skills needed for internal employee support.
- Maintained strict adherence to quality control policies and procedures, demonstrating commitment to standards and best practices.
- Investigated and resolved sensitive customer complaints, mediating issues and achieving high levels of satisfaction, directly applicable to employee relations and conflict resolution.
- Cultivated strong relationships with stakeholders by actively listening to concerns and proactively developing effective solutions, building trust and fostering positive interactions.
- Analyzed detailed information to identify root causes of issues and propose effective solutions, demonstrating analytical problem-solving skills.
- Conducted regular performance evaluations for staff, providing constructive feedback and implementing motivational strategies that significantly improved team productivity.
Education
Bachelor of Science - Business Management minor in Human Resource Management
Athens State University
Athens, AL12.2024
High School Diploma - undefined
Arab High School
Arab, AL05.1992
Skills
- Human Resources Information Systems (HRIS)
- Oracle
- ADP
- Employee Relations & Conflict Resolution
- Performance Management
- Training & Development
- Workforce Planning
- Process Improvement
- Verbal & Written Communication
- Problem-Solving & Critical Thinking
- Confidentiality & Discretion
- Organizational & Time Management
- Microsoft Office Suite
- Data Analysis & Reporting
- Lean manufacturing principles
- Process improvement
- Employee training
- Quality assurance
Timeline
Manufacturing Supervisor
Sanmina-SCI Inc
05.2016 - Current
Support Staff Assistant
First Grace Child Development Center
08.2013 - 12.2015
Customer Service/Purchasing Manager
Agri-Flavors, Inc.
05.2000 - 05.2012
High School Diploma - undefined
Arab High School
Bachelor of Science - Business Management minor in Human Resource Management
Athens State University
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