Tina Olewiler
Restaurant Management
Hanover,PA
Summary
Skilled Training Specialist highly effective a conducting personal and group training sessions focused on topics such as Customer service, food safety, and POS systems. Enthusiastic personality with a hands-on, creative style. Ready to apply 25 years' experience in food service to a challenging long-term position.
Overview
20
20
years of professional experience
Work History
Certified Server Trainer
Olive Garden Restaurant
10.2021 - Current
- Trained and mentored all new personnel hired to fulfill various roles.
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Monitored day-to-day activities of all servers, noting areas needing improvement and implementing plans for rectification.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in successful servers .
Hair Salon Manager
America Salon Group
06.2018 - 10.2021
- Oversaw salon employee performance, facility cleanliness and sales.
- Worked to continuously increase salon business through effective sales, service and operations policies.
- Controlled inventory by tracking expenses, purchases and shelf stock.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
Education
PA Cosmetology Educator License - Cosmetology Educator
Empire Beauty School
Hanover, PA08.1995
Diploma - General Studies
Southwest High School
Hanover, PA06.1990
Skills
- Wine Pairings
- Role Playing
- Management Consultation
- POS Systems
- New Hire Training
- Employee Coaching
- Front of House Operations
- Server Management
- Server Improvements
- Ongoing Training and Development
- New Employee Mentoring
- Coaching and Development
Timeline
Certified Server Trainer
Olive Garden Restaurant
10.2021 - Current
Hair Salon Manager
America Salon Group
06.2018 - 10.2021
PA Cosmetology Educator License - Cosmetology Educator
Empire Beauty School
Diploma - General Studies
Southwest High School
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