Tina Omicioli
West Haven,CT
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Currently seeking a position in the medical industry which will allow me to effectively utilize all acquired skills.
Overview
23
23
years of professional experience
Work History
Scheduler
Generations OB/GYN
11.2015 - Current
- Greet incoming patients, visitors, and vendors with a friendly professional demeanor
- Manage Epic in baskets and correspondence
- Completely and accurately register and check in patients in person and via telephone
- Schedule and confirm appointments with new and current patient base using Epic Scheduling software
- Optimized scheduling processes by utilizing Epic software tool and organizational systems.
- Triage calls and route to appropriate point of contact.
Medical Secretary
Connecticut Gastroenterology Associates
05.2005 - 11.2015
- Answered, screened, and forwarded incoming patient calls
- Managed calendars and scheduled patient appointments
- Scheduled routine medical procedures for patients
- Verified insurance and pre-authorizations for procedures.
Medical Secretary
West Haven Medical Group
09.2000 - 05.2005
- Answered, screened, and forwarded incoming patient calls
- Greeted patients and handled co-pay transactions
- Verified insurance and pre-authorizations for procedures
- Schedule routine medical procedures for patients.
Education
West Haven High School
West Haven, CT01.1985
Skills
- Schedule Coordination
- Call Schedule Distribution
- Epic Software
- Patient and Client Relations
- Microsoft Office Suite
- Critical Thinking
- Time Management
- Staff Coordination
- Problem-Solving
- Attention to Detail
Timeline
Scheduler
Generations OB/GYN
11.2015 - Current
Medical Secretary
Connecticut Gastroenterology Associates
05.2005 - 11.2015
Medical Secretary
West Haven Medical Group
09.2000 - 05.2005
West Haven High School
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