Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Patient-oriented Nurse with over 30 years of diverse experience in direct patient care, staff supervision, and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Acute care, Hospice and Geriatric patients and families.
As an MDS director I coordinated interdisciplinary assessment and care planning of nursing facility residents and conducts quality assurance surveillance. Manage the overall process and tracking of all Medicare/Medicaid case mix documents in order to assure appropriate reimbursement for services provided within the Center/Fancily.