Summary
Overview
Work History
Education
Skills
Timeline
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Tina Perez

Lincolnton,NC

Summary

Adept at delivering exceptional customer service and maintaining high standards of cleanliness, I honed my skills at Ingles Supermarket and other notable employers. My strong work ethic and honesty have consistently enhanced customer satisfaction and workplace efficiency. Specializing in personalized care and creative cake design, I've achieved significant improvements in client well-being and event satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

27
27
years of professional experience

Work History

Deli Clerk

Ingles Supermarket
06.2024 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Personal In-Home Caregiver

Tailored Homecare Inc
08.2019 - 09.2023
  • Monitored client progress regularly, adjusting care plans as necessary for optimal results.
  • Maintained client health with proper medication administration and timely medical appointments.
  • Upheld strict confidentiality standards while handling sensitive information related to clients'' personal lives and medical conditions.
  • Exemplified strong problem-solving skills in addressing various challenges encountered during in-home caregiving assignments.
  • Provided compassionate end-of-life care, ensuring the comfort of both clients and their families during difficult times.
  • Assisted clients with mobility issues, utilizing assistive devices when necessary for safe movement.
  • Developed trust-based relationships with clients, fostering open communication regarding their concerns and needs.
  • Improved client comfort by providing personalized in-home care and assistance with daily tasks.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted disabled clients to support independence and well-being.
  • Developed individual care plans for clients based on specific needs.

Personal Care Assistant

PHC HomeHealth
04.2017 - 10.2019
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.

Cake Decorator

Kash N Karry
11.1997 - 10.2005
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Managed material inventory and ordered new materials when needed.
  • Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
  • Decorated [Type] pastries and cakes using colorful icings and piping techniques.
  • Prepared special creams and frostings for cakes and other dessert specialties.

Education

High School Diploma -

Chamberlain
Tampa, FL
06.1992

Skills

  • Customer Service
  • Cleanliness and sanitation
  • Honesty and Integrity
  • Strong Work Ethic

Timeline

Deli Clerk

Ingles Supermarket
06.2024 - Current

Personal In-Home Caregiver

Tailored Homecare Inc
08.2019 - 09.2023

Personal Care Assistant

PHC HomeHealth
04.2017 - 10.2019

Cake Decorator

Kash N Karry
11.1997 - 10.2005

High School Diploma -

Chamberlain

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Tina Perez