Tina Phillips
Sulligent,AL
Summary
Energetic leader promotes years of experience with superior record of accomplishment. Ambitious and highly motivated surpasses demanding objectives and achieves or exceeds set goals. Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
23
23
years of professional experience
Work History
RN Outpatient Surgery
Baptist Golden Triangle Hospital
02.2024 - Current
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Telephonic Anemia Case Manager
Fresenius Medical Care
05.2022 - 11.2023
- Collaborated with other health care professionals regarding plan of care and variances in plan implementation to achieve outcomes.
- Collected and inputted case data in managed care system and timely and accurately generated required correspondence and review notification for management.
- Screened medical records and information for necessity and appropriateness and referred for physician review cases not meeting medical criteria.
- Assessed current treatment plan to identify barriers, clarify or determine realistic goals and objectives and seek potential alternatives.
RN, Home Therapy
Fresenius Medical Care
08.2021 - 04.2022
- Provided direct patient care, stabilized patients and determined next course of action.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Recorded status and duties completed in logbooks for management.
- Performed behavioral therapy assessments and treatments in patients' homes without direct supervision.
- Developed and maintained clear, individualized documentation on each patient.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
RN, Travel
Fresenius Medical Care
11.2018 - 08.2021
- Provided direct patient care, stabilized patients and determined next course of action.
- Managed care from admission to discharge.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Audited charts and reviewed clinical documents to verify accuracy.
RN, Clinic Manager
Fresenius Medical Care
03.2008 - 11.2018
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Managed care from admission to discharge.
- Provided direct patient care, stabilized patients and determined next course of action.
- Performed patient assessments and contributed to development of interdisciplinary care plans.
- Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures.
- Audited charts and reviewed clinical documents to verify accuracy.
- Built relationships with physicians to create steady referral pipeline.
- Prepared and retained records, files and reports according to various government and practice standards.
RN
Fresenius Medical Care
05.2001 - 03.2008
- Provided direct patient care, stabilized patients and determined next course of action.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Education
Associate of Science - Registered Nurse
Itawamba Community College
Fulton, MS05.2000
Skills
- Quality Management
- Infection Control
- Patient Information Collection
- Patient Evaluation
- Patient Care Coordination
- Medication Management
- Staff Management
- Scheduling
Timeline
RN Outpatient Surgery
Baptist Golden Triangle Hospital
02.2024 - Current
Telephonic Anemia Case Manager
Fresenius Medical Care
05.2022 - 11.2023
RN, Home Therapy
Fresenius Medical Care
08.2021 - 04.2022
RN, Travel
Fresenius Medical Care
11.2018 - 08.2021
RN, Clinic Manager
Fresenius Medical Care
03.2008 - 11.2018
RN
Fresenius Medical Care
05.2001 - 03.2008
Associate of Science - Registered Nurse
Itawamba Community College
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