Summary
Work History
Education
Skills
Websites
Timeline
CustomerServiceRepresentative
Tina REYNOLDS

Tina REYNOLDS

Yuma,AZ

Summary

To manage daily operations of Learning Resource Center facility and assist Military users with distance learning training.

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Work History

Cashier

Cocopah Casino
Somerton, AZ
09.2022 - 01.2023
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collected and authorized payments of guests.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Learning Resource Center (LRC) Facilitator

Proactive Technologies Inc
Yuma, AZ
08.2015 - 07.2022
  • Check identification (ID) cards to verify patron eligibility to use the LRC, and assign to a workstation.
  • Briefs patrons on LRC operational details.
  • Validate student technical difficulties. Assist in reporting issues to MarineNet Help Desk and Marine Corps Enterprise Service Desk, if necessary.
  • Explain Proctor guidelines and monitor patrons while taking examinations.
  • Daily Course Content Launch Reporting on MarineNet to maintain courseware availability each day.
  • Maintain LRC usage data. Submit LRC Monthly Utilization Report.
  • Ensure LRC has adequate supplies. Submit supply order request if needed.
  • Properly Filing all Daily Operational documentation.
  • Perform LRC shutdown procedures, initial SF-701 form, and secure building.
  • Notify network administrator of information security breaches as well as any issues with facility or assets.
  • Assist with training of new employees.
  • Perform cleaning of LRC.

Learning Resource Center (LRC) Facilitator

Professional Software Engineering, Inc.
Yuma, AZ
08.2004 - 08.2015
  • Contract awarded to Proactive Technologies Inc.
  • Duties of LRC facilitator listed above.

Education

Associate of Arts - Business Administration And Management

University of Kentucky
Lexington, KY
05.1987

Skills

    22 years’ experience managing Marine Corps Distance Learning Centers Computer literate with a working knowledge of Windows operating system and Windows applications Extensive experience with MarineNet Distance Learning Portal Excellent customer service skills, enthusiastic team player, and proven history of reliability

Timeline

Cashier

Cocopah Casino
09.2022 - 01.2023

Learning Resource Center (LRC) Facilitator

Proactive Technologies Inc
08.2015 - 07.2022

Learning Resource Center (LRC) Facilitator

Professional Software Engineering, Inc.
08.2004 - 08.2015

Associate of Arts - Business Administration And Management

University of Kentucky

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Tina REYNOLDS