Summary
Overview
Work History
Education
Skills
Timeline
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JESSICA DECORSE

Yuma,AZ

Summary

Committed and hardworking Cashier Sales Associate with over one years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver capable of helping customers with various needs and getting support from managers for complex issues. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful entertainment center setting.

Overview

7
7
years of professional experience

Work History

Control Desk Attendant

Cocopah Indian Tribe
Yuma, AZ
05.2021 - Current
  • Greet customers in a friendly manners as they enter Wild River Family Entertainment Center.
  • Answered phones and assisted callers with inquiries.
  • Assign open bowling lanes to customers. Keep track of lanes as they open up and assign them to customers.
  • Rent shoes and help customer locate suitable bowling balls.
  • Notify mechanic or Pin chaser promptly of any pinsetter malfunctions.
  • Direct porter to ensure that clean conditions are maintained throughout bowling center and party rooms.
  • Completed cashier and point of sale operations.
  • Responsible for register receipts, cash, and checks.
  • Start league play according to schedule. Page customers within facility.
  • Organize event orders for birthday party, company parties, and field trips,
  • Keep alert for rowdy customers who may be disturbing others.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Took reservations over phone, in person and via computer for guests and provided confirmation information.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Used internal software to process reservations, check-ins and check-outs.

Cashier Sales Associate

La Baguette Parisienne
Tucson, AZ
09.2018 - 05.2021
  • Helped customers complete purchases, locate items and provide customers satisfaction and increase sales numbers
  • Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
  • Calculated change, accepted cash and checks as payment, and issued receipts to customers
  • Kept cash drawer in compliance with overage and shortage standards and handled all assigned change funds and cash receipts
  • Collaborated with team members in customer service, check out, stock control and overall store upkeep efforts
  • Welcomed and greeted customers and offered friendly, knowledgeable assistance
  • Taking large phone orders from restaurant and customers
  • Prepared and filled orders for customers
  • Provided expertise on products, including answering questions, and assisting customers of the products
  • Communicating with the bakers to ensure smooth daily operations
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Verified accuracy of online order pickups, reducing dissatisfied service metrics and supporting return patronage.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted customers by answering questions and fulfilling requests.

Kitchen Crew Member

Chipotle Mexican Grill
Tucson, AZ
11.2017 - 08.2018
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
  • Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Ensured proper handling and preservation methods while packaging and storing food products
  • Prepared recipe ingredients by washing, peeling, cutting and measuring
  • Observed customer purchases in line and differentiated between standard portions

Youth Soccer Referee

Yuma Parks And Recreation Association
Yuma, AZ
12.2011 - 03.2014
  • Inspected sporting equipment to ensure compliance with safety and event regulations
  • Educated athletes, coaches and fellow officials about game rules and regulations
  • Notified players, coaches and officiating team of rule infractions and relevant penalties
  • Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements
  • Assessed players and equipment to verify conformance to event rules and safety standards
  • Verified accuracy of score calculations before winners were announced
  • Officiated 200+ games over four year period

Education

Associate of Arts - General Education

Arizona Western College

Bachelor of Science - Hotel And Restaurant Management

Northern Arizona University
08.2019

Skills

  • Product and service sales
  • Customer assistance
  • Order taking
  • Cash register operations
  • Merchandising expertise
  • Basic math skills
  • Maintaining store appearance
  • Product knowledge
  • Tour Arrangements
  • Professional Relationships
  • Credit and Cash Payment

Timeline

Control Desk Attendant

Cocopah Indian Tribe
05.2021 - Current

Cashier Sales Associate

La Baguette Parisienne
09.2018 - 05.2021

Kitchen Crew Member

Chipotle Mexican Grill
11.2017 - 08.2018

Youth Soccer Referee

Yuma Parks And Recreation Association
12.2011 - 03.2014

Associate of Arts - General Education

Arizona Western College

Bachelor of Science - Hotel And Restaurant Management

Northern Arizona University

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JESSICA DECORSE