TINA RUNKLES
Lakeland,FL
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
12
12
years of professional experience
Work History
Business Manager
AJR Cleaning
07.2017 - Current
- Engaged with customers to build business relationships.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Developed strong professional relationships with clients by promptly addressing concerns or requests with tactfulness and diplomacy.
- Troubleshooting issues between contractors and businesses
- Utilized previous work experience with businesses to enhance overall efficiency
Substitute School Nurse
Action Home Care
01.2016 - Current
- Supported students with chronic conditions by developing individualized healthcare plans in collaboration with their primary care providers.
- Maintained accurate and confidential student health records, ensuring compliance with state regulations and school policies.
- Collaborated with teachers and staff to ensure a safe and healthy learning environment for all students.
- Provided compassionate care to ill or injured students, coordinating with parents as needed for timely pickup or further medical attention.
- Streamlined medication administration processes at schools under my supervision, ensuring accurate documentation and reduced risk of errors.
- Educated family members and caregivers on patient care instructions.
Hospice Registered Nurse
Cornerstone Hospice and Palliative Care
07.2012 - 09.2016
- Collaborated with bereavement specialists to provide ongoing grief support for families after the loss of their loved ones.
- Facilitated smooth transitions between home-based or facility settings while maintaining continuity of care throughout the hospice journey.
- Conducted regular clinical assessments of assigned patients, identifying any changes in condition that may necessitate modifications to the care plan.
- Provided education on disease processes, medication administration, and self-care techniques for both patients and families.
- Served as patient advocate during care conferences with physicians, therapists, social workers, and other team members.
- Improved patient comfort by providing compassionate end-of-life care and addressing individual needs.
Oncology Registered Nurse
Lakeland Regional Health Lake Miriam Urgent Care
07.2015 - 03.2016
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Education
Bachelor of Science - Community Health
SUNY Potsdam
Potsdam, NYAssociate of Science - Registered Nursing
SUNY Canton
Canton, NYAssociate of Arts - Liberal Arts
Jefferson Community College
Watertown, NYSkills
- Professionalism
- Attention to Detail
- Critical Thinking
- Decision-Making
- Negotiation
- Documentation And Reporting
- Communication
- Customer Service
Timeline
Business Manager
AJR Cleaning
07.2017 - Current
Substitute School Nurse
Action Home Care
01.2016 - Current
Oncology Registered Nurse
Lakeland Regional Health Lake Miriam Urgent Care
07.2015 - 03.2016
Hospice Registered Nurse
Cornerstone Hospice and Palliative Care
07.2012 - 09.2016
Bachelor of Science - Community Health
SUNY Potsdam
Associate of Science - Registered Nursing
SUNY Canton
Associate of Arts - Liberal Arts
Jefferson Community College
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