Summary
Overview
Work History
Skills
Employmentobjective
Cover Letter
References
Timeline
Generic

Tia Harris

Menomonee Falls,WI

Summary

Goal-oriented Business Manager with experience in Finance and Sales in the automotive industry with proven results. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while generating the most profit.

Overview

15
15
years of professional experience

Work History

Business Manager

Schlossmann Honda City
01.2017 - Current
  • Prepare paperwork and contracts
  • Complete all documentation in compliance with federal and local regulations
  • Maintained the highest PVR & Gross that the store has ever seen in an F&I contractor at this store
  • Coordinate financing for new and used vehicles
  • Cross-train and fill in for sales managers. This includes desk deals, appraising cars, and working with sales to close deals
  • Prospecting deals for sales through store database

Sales and Leasing Consultant

Schlossmann Honda City
01.2016 - 01.2017
  • Greeting & Welcoming Customers
  • Building relationships with customers by identifying customers needs
  • Assisting in purchase of vehicle
  • Learning and perfecting steps of the sale to generate most profit

Tanning Consultant / Assistant Salon Director

Sun Tan City
01.2015 - 01.2016
  • Working with clients to understand their tanning needs, make relevant recommendations and share my knowledge on products and services while making sales to earn commission
  • Closing/Opening the salon
  • Sales/Retail
  • Store Cleanliness
  • Cash Handling
  • Manage/Motivate Team

Park Worker II

Mitchell Park Domes
01.2014 - 01.2015
  • Experienced in working with customers daily, and handling money while working the fee booth
  • Also worked maintenance including; cleaning bathrooms, cleaning and mopping floors, planting, wedding rentals set-up and take-down, and paperwork when necessary
  • Counting money daily before and after shifts
  • Customer service; answering questions and directing calls
  • Cleaning and upkeep when necessary.

Customer Service Representative / Assistant Manager

Domino's Pizza
01.2010 - 01.2015
  • Assisted customers over the phone and face to face, operated phones, computer software, and safes, balanced cash registers, counted out employees, and prepared food
  • Handled customer complaints with a positive attitude when necessary
  • Balanced cash register for employees upon departure
  • Balanced POS system at the end of the night
  • Printed and reviewed daily reports
  • Assisted in training new employees in all fields of work
  • Promoted to assistant manager at the age of 16.

Skills

  • Customer Service
  • Coaching and Mentoring
  • Negotiation
  • Decision-Making
  • Sales
  • Multitasking
  • Attention to Detail
  • Professionalism

Employmentobjective

Sales & Leadership

Cover Letter

My name is Tia Harris. I am currently a Business Manager at Schlossmann Honda City; the highest-volume Honda dealer in the state of Wisconsin. I have been a business manager for 7 years with proven results. I have maintained the highest gross and PVR the store has ever seen for most of my career. I am always looking for ways to learn and grow in my field. I am cross-training in sales management and have filled in on desking deals and appraising cars. The job listing interests me because I am eager to continue growing my career and the next step for me is mentoring others to have the same success as I have had in the car business for the past 8 years.

References

Available Upon Request

Timeline

Business Manager

Schlossmann Honda City
01.2017 - Current

Sales and Leasing Consultant

Schlossmann Honda City
01.2016 - 01.2017

Tanning Consultant / Assistant Salon Director

Sun Tan City
01.2015 - 01.2016

Park Worker II

Mitchell Park Domes
01.2014 - 01.2015

Customer Service Representative / Assistant Manager

Domino's Pizza
01.2010 - 01.2015

Similar Profiles

CREATE PROFILE
Tia Harris