Tina Sanford
Palm Springs,FL
Summary
Dependable medical team member with 15 years of experience in medical urgent care office and PCP office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty. proficient in ECW, RAPIDRAD, retrieving lab results also.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
Registered Medical Assistant
Clay Consulting - Veteran Evaluation of Florida
Jupiter, FL
12.2023 - 03.2024
- greeted veterans asked for their ID to scan into their chart
- complete sign in protocol
- notified provider their veteran is here ask how many blood pressure's to perform bring veteran into the office with the provider and thank he/she for their service
- scan in documents and upload to the chart and also to the vendor throughout the the day as needed
- prep charts for the next day
- lab- blood draws and preparing to send out to the lab and specimen pick up
- prepare x-ray package call and make an appointment for same day or next day
- Prepared laboratory specimens for analysis and organized lab results.
- Maintained clinical records according to HIPAA regulations.
- Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
- Managed daily data entry into electronic health record systems.
- Collected specimens for laboratory testing according to accepted standards.
Registered Medical Assistant/Front Desk Receptionist
Mdnow
West Palm Beach, FL
03.2021 - 02.2023
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Recorded vital signs and medical history for providers.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Signed for packages, recorded deliveries and distributed to personnel.
- Preserved office security by following safety procedures and controlling access via reception desk.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Greeted visitors to provide information and direct to appropriate personnel.
- Answered and directed incoming calls using multi-line telephone system.
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Greeted visitors and verified reasons for visit and appointment information.
- Welcomed large volume of guests and improved overall customer service.
- Maintained front office cleanliness and organized supplies to increase productivity.
Registered Medical Assistant
South Florida Neurology Associates
Boca Raton, FL
09.2020 - 10.2020
- My duties were to bring patients back to the room do vital signs, update information and enter into the computer system to let the doctor know they were ready.
- Also but not limited to injections such as b12, set up room for EMG also setup for Botox injection.
Registered Medical Assistant
Dr Alikhan
Lake Worth, FL
02.2020 - 09.2020
- Since working here I am in the lab perform venipuncture, printing requisition forms, prep charts & greet them At the door take temp to make sure they aren't sick.
- Prepare charts for the doctor prior to exam.
Registered Medical Assistant
Conviva Care Solutions, LLC
Greenacres, FL
05.2005 - 08.2020
- My duties consisted of helping the lab technician drawing blood.
- My role also consisted of assisting the doctors with direct patient care.
- Taking vital signs, DPN, which would consist of checking for PVD, Neuropathy.
- At one point also did some referrals, some billing and coding before the UCD 10 came in to effect.
- Assist center administrator with any task asked of me.
- The most important role was letting the patient know they have someone they can count on and talk to.
Patient Care
Liaison, Conviva Care Solutions, LLC
Greenacres, FL
08.2019 - 01.2020
- My position consisted of following up on patients that were in the hospital.
- Upon discharge from the hospital my role was to make an appointment for follow up with the PCP, speak with the patient and/or family and find out how the patient was doing, if they need anything such as medications, referrals or DME anything else upon approval from the doctor.
- Retrieve records from the hospital and put in chart for the doctor to review.
- My role also included to make sure to medication reconciliation with the MD signing off on it.
- Working very closely with the doctors.
Education
Certified Professional Billing And Coding Specialist - Billing/Coding
AAPC
West Palm Beach, FL08.2023
Some College (No Degree) - Medical Insurance Coding
AAPC
West Palm Beach, FL08.2023
REGISTERED MEDICAL ASSISTANT
AMERICAN MEDICAL TECHNOLOGIST
West Palm Beach, FL03.2018
Certificate of Completion in Medical Assistant -
Medvance Institute
05.2005
High school diploma or GED - Business
Corcoran High School
06.1986
Skills
- Medication administration
- Specimens collection and processing
- Vital signs monitoring
- Wound care and irrigation
- Proper sterilization techniques
- Advanced anatomy knowledge
- Understands medical procedures
- Venipuncture and phlebotomy
- Data entry
- Charting expertise
- Documentation procedures expert
- Stocking supplies
- Professional bedside manner
Certification
- Registered Medical Assistant (RMA) renewal 2022
- Registered Medical Assistant (RMA) renewal 2023
- CPR Training -American Heart Association - 2021
- BAT(breath & alcohol technician) online course - 2021
- Drug Screen Collector -3/2021 expires-2026
Timeline
Registered Medical Assistant
Clay Consulting - Veteran Evaluation of Florida
12.2023 - 03.2024
Registered Medical Assistant/Front Desk Receptionist
Mdnow
03.2021 - 02.2023
Registered Medical Assistant
South Florida Neurology Associates
09.2020 - 10.2020
Registered Medical Assistant
Dr Alikhan
02.2020 - 09.2020
Patient Care
Liaison, Conviva Care Solutions, LLC
08.2019 - 01.2020
Registered Medical Assistant
Conviva Care Solutions, LLC
05.2005 - 08.2020
Certified Professional Billing And Coding Specialist - Billing/Coding
AAPC
Some College (No Degree) - Medical Insurance Coding
AAPC
REGISTERED MEDICAL ASSISTANT
AMERICAN MEDICAL TECHNOLOGIST
Certificate of Completion in Medical Assistant -
Medvance Institute
High school diploma or GED - Business
Corcoran High School
- Registered Medical Assistant (RMA) renewal 2022
- Registered Medical Assistant (RMA) renewal 2023
- CPR Training -American Heart Association - 2021
- BAT(breath & alcohol technician) online course - 2021
- Drug Screen Collector -3/2021 expires-2026
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