Dual Recovery Clinician delivering mobile, community-based care for clients with serious mental illness and substance use disorders in a PACT setting. Provides psychiatric risk assessment, co-occurring disorder consultation, and evidence-based interventions while supporting reintegration and crisis stabilization. Coaches staff on dual-recovery strategies and strengthens care coordination across multidisciplinary teams.
Hi, I’m
Tina Santospago
Dual Diagnosis/Licensed Alcohol and Drug Counselor
Pawtucket,RI
Summary
Overview
1
Certification
11
years of professional experience
Work History
Riverside Community Care (PACT Team)
Dual Recovery Clinician
11.2024 - 03.2026
Job overview
- Evidence-Based Practice: Delivered comprehensive recovery-oriented services via the PACT model, serving individuals with serious mental illness, substance use disorders, and criminal justice involvement, contracted by Department of Mental Health.
- Clinical Consultation: Provided program-wide consultation and expert guidance to a multidisciplinary team, modeling effective interventions for co-occurring disorders.
- Community-Based Care: Delivered mobile, individualized services to improve client functioning and support successful community reintegration.
- Staff Mentorship: Led training sessions on psychiatric rehabilitation and dual-recovery support strategies, enhancing staff capabilities in client care.
- Risk Assessment: Conducted clinical risk assessments and developed treatment protocols within a mobile crisis framework to ensure timely and effective interventions.
Sage Hous
Clinical Director
10.2020 - 11.2024
Job overview
- Clinical Oversight: Direct all clinical services for the program, ensuring high-quality, compassionate care and adherence to evidence-based treatment protocols.
- Regulatory Compliance: Maintain rigorous standards for licensing and funding regulations; review all clinical documentation for accuracy and compliance with BSAS and SMOC policies.
- Staff Development: Manage and evaluate a multidisciplinary team; provide weekly clinical supervision, mentoring, and professional training to enhance service delivery.
- Care Coordination: Facilitate weekly clinical team meetings and act as the primary liaison for collateral providers, including DCF, Probation, Parole, and methadone clinics.
- Program Administration: Oversee the intake assessment process, develop Individualized Action Plans (IAPs), and design clinical group schedules in alignment with state mandates.
- Crisis Response: Responsible for program and client safety, maintaining 24/7 availability for emergency response and incident management.
Gosnold Inc.
Psychiatric Triage Clinician
10.2020 - 10.2021
Job overview
- Emergency Evaluation: Performed comprehensive mental health and chemical dependency evaluations for patients in the Emergency Department at the request of on-call physicians.
- Disposition Planning: Formulated and implemented clinical dispositions upon psychiatric approval, ensuring appropriate levels of care for high-risk patients.
- Utilization Management: Verified insurance coverage and obtained necessary pre-authorizations for inpatient and outpatient clinical placements.
- Advocacy & Referral: Provided crisis intervention, advocacy, and detailed follow-up recommendations based on triage data.
Gosnold Inc.
Mental Health Clinician (PHP, IOP, SOAP)
03.2020 - 10.2021
Job overview
- Direct Therapy: Managed a caseload of 15-20 clients, providing individual, group, family, and adjudicated therapies.
- Group Facilitation: Conducted daily psychoeducational, DBT, and CBT groups focused on coping skills, insight-building, and symptom management. Facilitated up to three clinical groups per week, utilizing evidence-based practices to address substance use and mental health disorders.
- Utilization Review: Monitored caseloads to guarantee compliance with third-party payees, including chart reviews and continuing stay authorizations.
- Community Resource: Served as a subject matter expert for the community, providing agency consultations and participating in speaking engagements. Symptom Monitoring: Observed and monitored patient symptoms and decompensation, coordinating closely with medical teams and external referral sources.
High Point Treatment Center
Clinical Supervisor
04.2018 - 03.2021
Job overview
- Personnel Management: Directed a large multidisciplinary team of 25+ employees; oversaw the full employee including hiring, onboarding, scheduling, and conducting formal performance reviews.
- Clinical Supervision: Provided two hours of monthly clinical supervision to staff members, focusing on professional development, clinical competency, and adherence to treatment standards.
- Administrative Oversight: Managed department payroll, executed timekeeping adjustments, and facilitated corrective actions or employment separations in accordance with HR policy.
- Direct Care & Caseload: Maintained a small, high-acuity caseload of up to three clients, providing direct counseling, comprehensive assessments, and discharge planning.
- Quality Assurance: Conducted internal audits of clinical documentation to ensure regulatory compliance and high standards of patient care.
- Training & Education: Developed and delivered staff training to enhance clinical skills and ensure the team remained current on best practices in addiction treatment.
- Unit Management: Independently managed the Transitional Support Services (TSS) and Family Residential Support Services (RSS) units, providing direct supervision and support to 20+ staff members.
- Team Leadership: Directed 25+ employees, overseeing hiring, scheduling, payroll administration, and corrective actions.
- Clinical Supervision: Provided two hours of monthly clinical supervision to staff; trained team members on state and federal licensure requirements and Electronic Medical Records (EMR).
- Quality Control: Conducted weekly clinical meetings and performed rigorous chart reviews, auditing bio-psychosocial assessments, treatment plans, and discharge summaries.
High Point Treatment Center
Master Level Clinician (DDU, CSS, RSS)
03.2017 - 04.2018
Job overview
- Clinical Practice: Conducted comprehensive assessments, individualized treatment plans, and one-on-one therapeutic sessions for dual-diagnosis clients.
- Group Facilitation: Led didactic and cognitive behavioral groups specializing in substance use, mental health disorders, and group processing.
- Subject Matter Expertise: Applied extensive knowledge of homelessness issues, HIV/AIDS, psychiatric medications, and gender-specific treatment needs.
- Utilization Management: Communicated directly with third-party payers regarding insurance initial authorizations and re-authorizations.
- Discharge Planning: Identified appropriate after-care placements and coordinated with community resources and self-help groups.
Arbor Fuller Hospital
Group Facilitator / PHP Clinician
09.2016 - 05.2017
Job overview
- Clinical Facilitation: Facilitated 3-5 groups daily across inpatient adolescent, dual diagnosis, and critical mental health units.
- Curriculum Development: Created and organized therapeutic curricula
- Specialized Advocacy: Addressed the specific struggles of incarcerated individuals and at-risk adolescents, teaching positive coping skills for recovery.
- Interdisciplinary Care: Documented clinical progress and collaborated with the treatment planning team to align therapeutic goals.
- Taught positive coping skills within a high-intensity outpatient environment.
- Team Collaboration: Communicated daily observations to the treatment team to ensure precise documentation and adjustment of care plans.
Mercer Consulting Firm
Human Resource Analyst
01.2015 - 01.2017
Job overview
- Project Management: Monitored project schedules for Fortune 500 companies to ensure all deadlines and client timelines remain on track.
- Database Management: Utilized sophisticated database tools to manage and monitor employee-specific issues for 267 companies.
- Administrative Case Management: Oversaw complex case management issues, annotating daily progress and resolving high-level customer service discrepancies.
- Relationship Management: Collaborated with Project Managers and external clients to define project scope, objectives, and deliverables.
Education
West Virginia State UniversityInstitute, WV
Bachelor of Science (BS)
University Overview
HBCU
Anna Maria CollegePaxton, MA
Master of Science (MS)
University Overview
Commonwealth of Massachusetts
Licensed Drug and Alcohol Counselor (LADC I)
University Overview
Skills
Program management
Staff supervision
Performance management
Program development
Staff training
Discharge planning
Utilization review
EHR
Regulatory compliance
Crisis response
Strategic planning
Board reporting
Quality improvement
Policy development
Workforce development
Certification
Licensed Drug and Alcohol Counselor (LADC I) | Commonwealth of Massachusetts
Accomplishments
Accomplishments
Awards:
NAACP- Dr. Martin Luther, Visionary Leadership Award
NAACP- John F. Kennedy, Humanitarian Leadership Award
Thurogood Marshall Leadership Scholarship
Timeline
Dual Recovery Clinician
Riverside Community Care (PACT Team)
11.2024 - 03.2026
Clinical Director
Sage Hous
10.2020 - 11.2024
Psychiatric Triage Clinician
Gosnold Inc.
10.2020 - 10.2021
Mental Health Clinician (PHP, IOP, SOAP)
Gosnold Inc.
03.2020 - 10.2021
Clinical Supervisor
High Point Treatment Center
04.2018 - 03.2021
Master Level Clinician (DDU, CSS, RSS)
High Point Treatment Center
03.2017 - 04.2018
Group Facilitator / PHP Clinician
Arbor Fuller Hospital
09.2016 - 05.2017
Human Resource Analyst
Mercer Consulting Firm
01.2015 - 01.2017
Commonwealth of Massachusetts
Licensed Drug and Alcohol Counselor (LADC I)
Anna Maria College
Master of Science (MS)
West Virginia State University
Bachelor of Science (BS)