Tina Schmidt
Clearwater
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Operations Lead
Goddard Ace Hardware
Goddard
06.2024 - Current
- Managing the team daily.
- Scheduling weekly the daily team tasks in the red book.
- Performing opening and closing duties daily.
- Counting money daily and resolving any discrepancies.
- Updating the stores new sales displays and adjusting planograms, executing resets and organizing freight overstock.
- Creating needed signage, location Id, price tags, quantity verification reports.
- Creating and posting defective product claims weekly.
- Receiving and verifying weekly truck freight and verifying reports.
- Attending to and executing a quick response to customer online ordering.
- Executing a great one to one customer experience, growing returning customer base.
- Training new employees on daily performance duties, policies and helping team members grow through training available.
Supervisor
Bath & Body Works
Wichita
05.2023 - 06.2024
- Oversaw daily operations of each department, ensuring smooth work flow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and made adjustments to policies to meet changing times.
- Monitored work flow to improve employee time management and increase productivity.
Assistant Manager
Daily Thread
Wichita
06.2022 - 05.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales and maintained cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills and achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Key Holder Supervisor
Bath & Body Works
Derby
02.2022 - 06.2022
- Completed open and closing procedures.
- Counted out cash drawers and balanced daily totals.
- Updated store displays frequently to maintain freshness in presentation.
- Received GARDA weekly and counted money.
- Trained and mentored employees.
- Addressed customer concerns promptly and professionally.
- Opened and received inventory weekly, replenishing stock daily.
- Provided exceptional customer service, resulting in high level of customer satisfaction and repeating business.
- Trained team members in successful strategies to meet operational and sales targets.
Inventory Specialist
Bath & Body Works
Wichita
12.2019 - 02.2022
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts monthly.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well organized work environment, promoting safety and efficiency among team members.
- Assisted in processing new inventory and disposal of outdated inventory.
- Participated in annual physical inventory audits to verify accuracy of records and identifying any discrepancies.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Optimizing storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability and shipment status.
Education
Associates Degree in Applied Science - Computer Aided Drafting
WDTI
Rapid City, SD01.1996
Cosmetology -
Black Hills Beauty College
Rapid City, SD01.1989
General Studies -
Lemmon High School
Lemmon, SD06.1986
Skills
- Customer Service Skills
- Organizational Skills
- Time management
- Training & Development
- Inventory management
- Cash handling
- Order fulfillment
Timeline
Operations Lead
Goddard Ace Hardware
06.2024 - Current
Supervisor
Bath & Body Works
05.2023 - 06.2024
Assistant Manager
Daily Thread
06.2022 - 05.2023
Key Holder Supervisor
Bath & Body Works
02.2022 - 06.2022
Inventory Specialist
Bath & Body Works
12.2019 - 02.2022
Associates Degree in Applied Science - Computer Aided Drafting
WDTI
Cosmetology -
Black Hills Beauty College
General Studies -
Lemmon High School