TINA SHEIRER

Greenville,PA

Summary

Energetic SUD professional, able to work independently and achieve results quickly. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Driven to excel in all areas of work proformance.

Overview

years of professional experience

Work History

Business Development, Alumni Coordinator

French Creek Recovery Center (Summit BHC)

10.2020 - Current

Directly make connections with partnering agencies for referrals
Provided counseling and support to clients who were abusing drugs or alcohol
Completed required documentation for continued therapy coverage by insurance companies to meet deadlines
Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
Partnered with clients to inspire and help maintain positive life changes
Streamlined admissions process by implementing efficient online application system.
Intervened in cases when clients wished to leave facility against medical advice.
Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
Confirmed all insurance benefits met standards of admissions as dictated by policy.
Collaborated with admissions team to develop and implement strategies to improve admissions process.
Optimized communication strategies between departments involved in admissions process, fostering collaboration and efficiency. (salesforce)
Self-directed, organized, always meet metrics.
Respond promptly to inquiry calls.

Addiction Recovery Technician

Alpine Springs Rehabilitation & Recovery

03.2020 - 09.2020

Provided counseling and support to clients who were abusing drugs or alcohol
Provided comprehensive case management services, which included developing treatment plans and connecting clients and their families with t right resources
Took urine samples in order to test for drug use
Completed required documentation for continued therapy coverage by insurance companies to meet deadlines
Placed high value on punctuality and worked hard to maintain excellent attendance record, consistently arriving at work ready to work right away.

Office Manager

Mega Builders

08.2016 - 02.2020

Processed incoming payments and prepared vendor invoices
Communicated with patients and answered their questions, requests for appointments, and billing concerns
Ensured that patients were properly scheduled, and that resources and calendars were allocated in timely and effective manner.
Budgetary and financial activities
Processed customer orders accurately
Interacted professionally with customers by phone, email, or in person to provide information and direct them to appropriate staff members.

Education

High School Diploma -

Reynolds High School, Greenville, PA

06.2002

Skills

Multitasking
Salesforce
Marketing
Make follow-up calls to schedule clients coming/returning to treatment
Strong communication skills, both written and verbal
Documentation review
Medical/clinical admissions processes for review

Events management
Business development
Continuous improvement
Mentoring
Account management
Strong Organization

Timeline

Business Development, Alumni Coordinator - French Creek Recovery Center (Summit BHC)

10.2020 - Current

Addiction Recovery Technician - Alpine Springs Rehabilitation & Recovery

03.2020 - 09.2020

Office Manager - Mega Builders