Tina Shoemaker
Wayland
Summary
Detail-oriented Quality Auditor with expertise in internal auditing, documentation review, and compliance assessment. Proven ability to identify improvement areas and implement corrective actions to enhance quality management systems.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Quality Auditor
Grand Rapids Chair Company
Byron Center
10.2018 - Current
- Conducted internal audits to assess compliance with established quality standards.
- Reviewed documentation to ensure accuracy and adherence to quality management systems.
- Identified improvement opportunities and recommended corrective actions to enhance compliance during audits.
- Maintained comprehensive records of audit findings to support quality assurance efforts.
- I can assemble any chair in the steel assembly department along with reading paperwork for getting materials to do so.
- Performed water spider and conveyance duties to support production flow.
- I've also worked in the UPH department building the Percy chair, applied foam to various seat boards, back panels, and shells.
- Worked on the presses, the vaccuum for upholstering various seats and backs.
- Operated Gerber machine for cutting patterns.
- Can drive any forklift, our multidirectional/ omni, scissor lift we have.
- Unloaded trucks, unloaded containers, loaded trucks, Pulled orders for shipment, put stock away, material handled for all departments, received stock, looked up materials and jobs on the computer, kept mental track of materials location and quantities of materials in our warehouse.
- Executed minor repairs on chairs to ensure quality standards were met prior to shipment.
Stocker
Home Depot
Palm Bay
12.2015 - 06.2016
- Stocked shelves with bathroom vanities, kitchen cabinets, toilets, and other merchandise using a picker, hilo, reach truck, or electric ladder to ensure product availability for customers.
- Assisted customers in finding materials needed for their projects and providing knowledgeable support.
- Supported team members in various departments to enhance workflow.
Hilo driver
Corvac Composites
Kentwood
06.2014 - 04.2015
- Completed day-to-day duties accurately and efficiently.
- Collaborated with diverse coworkers to efficiently pull orders, prepare shipments, and manage loading and unloading of trucks
- Operated hand scanners to accurately pull orders and organize stock for optimal inventory management
Hilo
Gill Staffing Services
Grand Rapids
02.2014 - 06.2014
- Operated high lift equipment to efficiently transport materials across facility.
- Loaded and unloaded trucks to ensure timely delivery of goods.
- Pulled orders and prepared them for shipment
- Stored inventory in designated locations to maximize space utilization.
Hilo Driver
Fettig/ Action Packaging
Cascade
07.2013 - 09.2013
- Operated high lift equipment to transport materials across the facility.
- Helped stock lines and put skids on a conveyor to be wrapped Wrapped for shipment or for other lines to use
- Went around the shop picking up scrap cardboard to be put through the shredder
- Put the scrap into the shredder to get bailed to be loaded on a recycling trailer
- Also went around plant picking up gaylords of scrap chip scrap for recycling truck
- Took units of Corrugated off the lines and put away
Hilo Driver
Williamson Staffing/ Roscam
Kentwood
01.2013 - 07.2013
- Operated stand-up, sit-down, and reach hilos to transport materials efficiently within facility.
- Used hand scanners to facilitate material transport between departments, organized stock, and prepared orders for shipment.
- Loaded and unloaded trucks to ensure smooth inventory flow and support daily operations.
Shipping Clerk/ laborer
Aspen Surgical
Caledonia
04.2007 - 08.2010
- Processed shipping documents for outbound and inbound freight to ensure compliance and accuracy.
- Coordinated with carriers to schedule timely deliveries and pickups, enhancing overall logistics efficiency.
- Packaged products securely to prevent damage during transit, maintaining product integrity and customer satisfaction.
- Communicated with team members to resolve shipping discrepancies effectively.
- Trained new staff on shipping procedures and safety protocols.
- Ensured that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
- Checked all shipping documents for accuracy before processing.
- Generated and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation.
- Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Performed periodic maintenance checks on equipment used in the shipping department.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Worked in production on multiple lines and performed quality checks on medical products.
- Ran various machines that made medical products and put in boxes
Driver
Valley Truck Parts
Grand Rapids
04.2006 - 04.2007
- Delivered packages efficiently across designated routes each day.
- Maintained vehicle cleanliness and performed routine maintenance checks.
- Confirmed delivery schedules and route changes with dispatch to ensure timely deliveries.
- Managed delivery paperwork and maintained accurate records of shipments for operational efficiency.
- Adhered to safety protocols while driving in various weather conditions.
- Trained new drivers on delivery procedures and company policies effectively.
- Delivered goods in a timely fashion all over Michigan while adhering to speed limits and other traffic regulations.
- Transported items safely, reducing risk of damage or loss during delivery.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily route instructions from dispatch to ensure efficient deliveries.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
Delivery driver/ Parts Puller
ACI Parts Warehousing
Grand Rapids
01.2003 - 04.2006
- Delivered parts to customers across designated routes, ensuring timely service.
- Communicated with warehouse staff to ensure timely order fulfillment.
- Assisted in loading and unloading shipments, facilitating smooth warehouse operations.
- Responded promptly to customer inquiries regarding deliveries.
- Adhered to traffic regulations and company safety protocols during deliveries.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Pulled parts for local and long-route orders, supporting efficient delivery processes.
Fabric Auditor/ Edge wrapper
Applied Textiles
Byron Center
1999 - 2002
- Edge wrapped fabric to frames post-application on fiberglass panels, ensuring quality and consistency.
- Attached fabric securely to fiberglass panels during assembly process.
- Verified fabric against swatches, counted pieces, and ensured accurate sizes for application to fiberglass panels, placing fabric on camel back carts.
- Performed repairs to maintain fabric integrity and enhance overall product quality.
- Sprayed frames and applied to panels
Education
High School Diploma -
Wayland Union High School
Wayland, MI05-1994
Skills
- Quality assurance
- Internal auditing
- Audit management
- Quality standards
- Documentation review
- Document control
- Root-cause analysis
- Quality processes
- ISO 9001
- Product auditing
- In-process inspection
- Production inspection
- Lean six sigma
- Lean methodologies
- Performance improvement
- Problem identification
- Attention to detail
- Data collection
- Customer focus
- Effective communication
- Training new staff
- Shipping coordination
- Schedule coordination
- Inventory management
- Materials knowledge
- Safety monitoring
- Equipment operation
- Forklift operation
- Material handling
- Customer service
- Auditing methods
- Documentation assessments
Certification
Have been certified in various fork lift trucks, stand up or sit down battery or propane along with a multi directional omni
Timeline
Quality Auditor
Grand Rapids Chair Company
10.2018 - Current
Stocker
Home Depot
12.2015 - 06.2016
Hilo driver
Corvac Composites
06.2014 - 04.2015
Hilo
Gill Staffing Services
02.2014 - 06.2014
Hilo Driver
Fettig/ Action Packaging
07.2013 - 09.2013
Hilo Driver
Williamson Staffing/ Roscam
01.2013 - 07.2013
Shipping Clerk/ laborer
Aspen Surgical
04.2007 - 08.2010
Driver
Valley Truck Parts
04.2006 - 04.2007
Delivery driver/ Parts Puller
ACI Parts Warehousing
01.2003 - 04.2006
Fabric Auditor/ Edge wrapper
Applied Textiles
1999 - 2002
High School Diploma -
Wayland Union High School