Tina Singletary
Spring,Texas
Overview
15
15
years of professional experience
Work History
Transit Bus Operator
Transdev
Spring, TX
08.2025 - Current
- Operated transit buses safely and efficiently, ensuring timely arrival at designated stops.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Assisted passengers with boarding and alighting, providing excellent customer service during commutes.
- Communicated effectively with dispatch regarding route changes or delays to enhance operational flow.
Transit Bus Operator
Pace Suburban Bus
Markham, IL
05.2021 - 04.2025
- Followed established safety protocols while navigating diverse traffic conditions on assigned routes.
- Documented incident reports accurately, contributing to continuous improvement of service delivery standards.
- Adapted quickly to schedule changes and passenger needs, maintaining a positive travel experience for all riders.
- Engaged in ongoing training sessions to improve driving skills and knowledge of transit systems and policies.
- Operated with safety and skill to avoid accidents and delays.
Electroplater
S & C Electric Company
Chicago, IL
01.2016 - 02.2021
- Operated and maintained electroplating equipment to ensure consistent quality of plated components.
- Monitored plating processes for adherence to specifications and quality standards.
- Developed efficient workflows to reduce downtime and improve production output.
- Trained junior staff on safe handling of chemicals and proper plating techniques.
- Collaborated with engineering teams to troubleshoot equipment issues and implement solutions.
- Implemented process improvements that increased efficiency in plating operations.
Customer Service Representative
Trans Action Database
Oak Lawn, IL
04.2011 - 12.2015
- Enhanced customer satisfaction through effective communication and problem resolution strategies.
- Developed training materials to improve onboarding processes for new representatives.
- Streamlined ticketing system to expedite issue resolution and enhance team productivity.
- Conducted regular quality assurance checks to maintain service standards and ensure compliance.
- Analyzed customer feedback to drive enhancements in service offerings and support tools.
Education
Environmental Science
Lewis And Clark Community College
Godfrey, ILSkills
- Safe driving
- Accident reporting
- Defensive driving
- Vehicle inspection
- Customer service
- Active listening
- Critical thinking
- Data entry
- Health and safety compliance
- Chemical handling
- Waste management
- Precision measurement
Timeline
Transit Bus Operator
Transdev
08.2025 - Current
Transit Bus Operator
Pace Suburban Bus
05.2021 - 04.2025
Electroplater
S & C Electric Company
01.2016 - 02.2021
Customer Service Representative
Trans Action Database
04.2011 - 12.2015
Environmental Science
Lewis And Clark Community College