Tina Steinmetz
Sandusky,OH
Summary
To secure a position where I can utilize my customer service skills, ability to meet changing and challenging work commitment, and my desire to contribute to an efficient work team using my experience, training, and discipline. I am interested in a company that recognizes performance and skill both as an employer and as a provider.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Graphics Specialist
Sandusky City Schools
Sandusky, Ohio
07.2021 - Current
- Graphics Department design specialist. In the Graphics Department I act as the Graphics specialist to prepare and assist in designing and creating visual concepts, personnel instructional materials for students and staff utilizing a color copier and high-speed production copiers, comb-binding machine, high powered staplers, jogger, hand corner rounder, and perforator machine; created tri-fold brochures using Microsoft Word, copier, and paper folder; designed posters for both educational and staff training utilizing Microsoft Publisher, 42” large format printer and laminator; developed 2-3-4 part carbonless paper forms; numbered tickets with electric number stamp; designed and created note pads by utilizing padding press and hydraulic cutter; re-created and updated district-wide numbered forms in Word; organized inventory and maintained a clean and safe work environment.
Graphics Department, Receptionist and Mail Courier
Sandusky City Schools
Sandusky, Ohio
04.2012 - 07.2021
- Served as an Intern Office Assistant in both the Graphics Department and as Receptionist. As receptionist acted as first contact with customers on the main switch-board for the school district along with greeting and servicing customers in the administration building lobby. In the Graphics Department acted as an Office Assistant and Graphics Designer to prepare personnel instructional materials for students and staff utilizing a color copier and high-speed production copiers, comb-binding machine, high powered staplers, jogger, hand corner rounder, and perforator machine; created tri-fold brochures using Microsoft Word, copier, and paper folder; designed posters for both educational and staff training utilizing Microsoft Publisher, 42” large format printer and laminator; developed 2-3-4 part carbonless paper forms; numbered tickets with electric number stamp; designed and created note pads by utilizing padding press and hydraulic cutter; re-created and updated district-wide numbered forms in Word; organized inventory and maintained a clean and safe work environment. This was and is a unique opportunity for me to learn in a business environment. Sandusky Schools are in a transformation of the educational process. The transformation extends from education to the process of doing business. Educational and business needs change daily and it is necessary to adapt to those changes as they become necessary. This changing environment has been extremely interesting and educational to learn in.
Office Assistant/Mail Courier
Renhill Group
Perrysburg, Ohio
08.2013 - 11.2015
- Utilized excellent customer service skills to answer incoming and outgoing calls, sell event tickets, applied filing knowledge to properly organize documents, prepared documents and envelopes for mass mailings, created personalized certificates and awards, entered client information into schools database, greeted incoming personnel and clients, notified personnel of visitors arrival and ensured visitors signed building log, copied and processed documents, guided clients to desired locations within buildings and school system. Provided excellent courier services to all buildings in school district that included; daily financial deposits, signatures of route and designated testing recipients, internal mail delivery of boxes, books, envelopes, food supplies, prepared foods, and satellite lunches.
General Volunteer
Dominion Church
Willard, Ohio
05.2008 - 06.2011
- Aided with dinners and fundraisers from start to finish; cleaned the church and prepared floral arrangements for the church.
Hospitality Leader and Event Specialist Volunteer
Masters Hand Church of God
Castalia, OH
04.2004 - 05.2008
- Organized meetings, dinners, and fundraisers at the church; prearranged special meetings/dinners with the pastor and guests; duties included: complete planning of catered dinners and banquets, all set up and tear down of event, cleaning up after event, overseeing the well-being of the guests and staff. I also co-youth lead; cleaned the church; oversaw our prayer group; prepared floral arrangements for the sanctuary and banquet tables.
Floral Designer
Colonial Gardens
Huron, Ohio
06.2001 - 06.2002
- Designed custom floral arrangements; worked on the Teleflora computer system; ordered flowers through wholesalers; gave exceptional customer service; handled cash transactions, walk in and phone orders in both floral shop and green house.
Floral Designer
Cleveland Road Greenhouses
Sandusky, Ohio
09.2000 - 05.2001
- Provided exceptional customer service in cash register sales, phone orders, walk-in orders, and general bookkeeping; Custom floral arrangements, funeral arrangements; worked with DAISY System computer program; ordered flowers from wholesaler; and worked with Teleflora.
Contracted Floral Designer
By-Design
Sandusky, Ohio
10.1997 - 06.1998
- Designed silk floral arrangements on contract basis, worked closely with interior designer to create all floral arrangements for the shops annual Christmas Open House.
Assistant Manager/Manager
Cheryl and Company
Westerville, Ohio
10.1993 - 03.1996
- Complete operation of store activities including; preparation of products (cookies and other gourmet food items), scheduling, cash deposits, shipping and handling of UPS deliveries, set up of promotional displays; completing end of day, week, and monthly paperwork; ordering all store inventory. I attended Cheryl and Company managers meeting where additional training was completed in the area of staffing, sales, product control, “exceptional” customer service and was recognized for “top store sales.”
Education
Diversified Office Specialist - Diploma
Sandusky Career Center
Sandusky, Ohio01-2013
Completion of Ventures in Business Ownership Program - Certificate
Ehove Career Center
Milan, Ohio01-2000
Floral Design - Diploma
Harcourt Learning Direct
Scranton, PA01-1998
Commercial Art - Diploma
Sandusky High School
Sandusky, Ohio01-1993
Skills
- Excellent Organizational Skills
- Strong Customer Relations Skills
- Medical Transcription
- Filing
- Medical Insurance & Coding
- Project Management
- Legal Terminology/Street Law
- Medical Office Administration and Procedures
- Event Planning
- Accounting
- Management/Understanding of Business Ownership
- Windows 7, Microsoft Word 2010, QuickBooks Pro, Excel, Medisoft, and DAISY System
Certification
- Certified Medical Administrative Specialist (AMT)
- National Technical Honor Society (NTHS)
- Certified First Aid/CPR/AED
Timeline
Graphics Specialist
Sandusky City Schools
07.2021 - Current
Office Assistant/Mail Courier
Renhill Group
08.2013 - 11.2015
Graphics Department, Receptionist and Mail Courier
Sandusky City Schools
04.2012 - 07.2021
General Volunteer
Dominion Church
05.2008 - 06.2011
Hospitality Leader and Event Specialist Volunteer
Masters Hand Church of God
04.2004 - 05.2008
Floral Designer
Colonial Gardens
06.2001 - 06.2002
Floral Designer
Cleveland Road Greenhouses
09.2000 - 05.2001
Contracted Floral Designer
By-Design
10.1997 - 06.1998
Assistant Manager/Manager
Cheryl and Company
10.1993 - 03.1996
Completion of Ventures in Business Ownership Program - Certificate
Ehove Career Center
Floral Design - Diploma
Harcourt Learning Direct
Commercial Art - Diploma
Sandusky High School
Diversified Office Specialist - Diploma
Sandusky Career Center