Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tina Sullivan

Tina Sullivan

La Marque,Tx

Summary

Highly-skilled phlebotomist with 20 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.

Overview

16
16
years of professional experience

Work History

Lead Phlebotomist

Quest Diagnostics
08.2013 - 08.2023
  • Distribute excellent customer service
  • Entering patient data
  • Collect Blood samples from patients
  • Practice proper patient identification
  • Labels vials with patient name and date of birth
  • Collect correct amount of blood that is required
  • Prepare specimen for pick up
  • Additional Duties: Monitor efficiency of facility
  • Assist supervisor with additional tasks
  • Train New hires and Assist with E-Learning
  • Assist co-workers when in need
  • Assist patient if problem transpires
  • Control ordering of supplies
  • Assist with facility up keep
  • Ensure facility is stocked with cleaning supplies
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Monitored patients for reactions and verified sample quality.
  • Reviewed patient records for accuracy and completeness.
  • Organized daily work based on collection priority.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Verified patients' identification for proper sample collection.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Assisted in training and onboarding new phlebotomists.
  • Verified proper storage and transportation of specimens to laboratories.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Reviewed and processed requisitions for laboratory tests.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Provided guidance and support to laboratory personnel.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Daily schedule of 8+ employees
  • Average 30 to 50 calls daily

Phlebotomist

Deans Professional Services
10.2012 - 03.2013
  • Responsible for accurately obtaining blood samples via venipuncture
  • Provide care to patients age ranges from infant to geriatric
  • Following laboratory procedures for specimen collection and handling
  • Managed 30 to 50 calls daily
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport

Phlebotomist

M.D. Anderson
08.2007 - 08.2012
  • Maintain positive work environment
  • Identifies patient name and date of birth for collection
  • Maintain cart has accurate amount of supplies for collection
  • Transport specimen to lab in timely manner
  • Used personal protective equipment correctly to protect coworkers and patients
  • Managed over 20 calls daily

Education

Courses for Radiology -

Lone Star Community College
Houston, Tx
01.2001

Skills

  • Reference Lab
  • Management
  • Employee Scheduling
  • Data Entry

Timeline

Lead Phlebotomist

Quest Diagnostics
08.2013 - 08.2023

Phlebotomist

Deans Professional Services
10.2012 - 03.2013

Phlebotomist

M.D. Anderson
08.2007 - 08.2012

Courses for Radiology -

Lone Star Community College
Tina Sullivan