TINA SWINDELL
Converse,TX
Summary
Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with hard working and resourceful approach. Energetic professional with great poise. Well-trained in conflict resolution.
Overview
11
11
years of professional experience
Work History
ASSISTANT MANAGER
North Mesa Senior Recreation Center
03.2013 - 08.2018
- Performed clerical, accounting, and bookkeeping duties to process participation fees and reconciled cash receipts daily.
- Resolved conflicts that arose between members.
- Prepared monthly newsletter, monthly reports, and dictated board meeting minutes.
- Monitored security and handled incidents calmly.
- Responded to public inquiries to provide information about programs and facilities.
- Opened, closed, and secured facilities at prescribed times to accommodate scheduled activities.
- Maintained order among members to enforce conduct rules conformance.
ASSISTANT MANAGER/LIVING INSTRUCTOR
CARC, Inc
09.2008 - 12.2009
- Responsible for staff that performed direct care for 20 clients.
- Monitored security and handled incidents calmly.
- Ensured group homes ran smoothly and resolved any issues/conflicts that arose with staff and/or clients.
- Performed safety evaluations for client homes.
- Reviewing numerous amounts of documentation, ensuring state guidelines were met.
- Assisting clients with daily living skills such as banking, shopping, etc.
LEAD TELLER
Wells Fargo Bank
09.2007 - 09.2008
- Handled cash transactions, balanced cash drawers, savings bonds, traveler's cheques and issued cashier's checks
- Approved Teller transactions that were out of their scope of job duty
- Large amounts of cash handling, such as counting ATM money and vault money, assuring that these balanced
- Maintained friendly and professional customer interactions.
Education
Bachelor of Arts - Interdisciplinary Studies, Education EC-6
The University of Texas At San Antonio
San Antonio, TX12.2024
High School Diploma -
Bethel Christian Academy
Carlsbad, NM1987
Skills
- Time Management
- Customer Relations
- Project Management
- Customer Relationship Management
- Managing Multiple Priorities
- Customer Service and Satisfaction
- Directing Team Members
- Financial Management
- Staff Supervision
Timeline
ASSISTANT MANAGER
North Mesa Senior Recreation Center
03.2013 - 08.2018
ASSISTANT MANAGER/LIVING INSTRUCTOR
CARC, Inc
09.2008 - 12.2009
LEAD TELLER
Wells Fargo Bank
09.2007 - 09.2008
Bachelor of Arts - Interdisciplinary Studies, Education EC-6
The University of Texas At San Antonio
High School Diploma -
Bethel Christian Academy
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