Tina Thomas
Pinellas park,Florida
Summary
Dependable Receiving Associate with 3 years of experience. Consistently completes tasks quickly with exceptional eye for detail and commitment to taking initiative. Successful at monitoring products for quality and following directions.
Professional retail worker with solid experience in customer service and cashier responsibilities. Skilled in managing transactions, resolving customer inquiries, and maintaining product knowledge. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, communication skills, and positive attitude. Worked 9 years at the desk completing all customer needs from sending overseas to dealing with complicated returns.
Work History
Customer Service Associate Cashier
Walmart
35 fresh river rd Epping nh 03833
10 2006 - 01 2025
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Demonstrated flexibility by assisting in other departments as needed, supporting overall store success.
- Developed strong rapport with regular customers through friendly interactions and personalized service.
- Assisted customers with product selection, providing knowledgeable recommendations based on individual needs.
- Adhered to company policies regarding returns and exchanges, maintaining consistency across all transactions.
- Managed high-volume customer traffic during peak hours while maintaining efficiency and accuracy in transactions.
- Collaborated with team members to maintain adequate inventory levels, contributing to optimal store operations.
- Proactively addressed potential issues through clear communication with both customers and management staff.
- Maintained a clean and organized work space, ensuring a positive environment for both customers and colleagues.
- Provided exceptional service to diverse clientele, fostering an inclusive shopping atmosphere.
- Implemented effective problem-solving techniques when faced with challenging situations or dissatisfied customers.
Receiving Associate
Walmart
35 Freshriver rd Epping NH 03833
10 2006 - 01 2025
- Unloaded pallets and deliveries and organized products in warehouse.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
- Enhanced warehouse efficiency by accurately processing incoming shipments and promptly updating inventory records.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Minimized errors in shipment documentation with thorough verification of packing slips, invoices, and purchase orders.
- Supported company compliance efforts by adhering to relevant regulations, guidelines, or best practices in all aspects of the receiving process.
- Facilitated smooth transitions between shifts with clear communication regarding completed tasks, outstanding responsibilities, or notable issues within the receiving department.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Education
06.1999
Skills
- Product numbering
- Packing and scanning
- Shipping and receiving
- Attention to Detail
- Analytical and Critical Thinking
- Active Listening
- Problem-Solving
Timeline
Customer Service Associate Cashier - Walmart
10 2006 - 01 2025
Receiving Associate - Walmart
10 2006 - 01 2025
Exeter high School - ,