Taquina Darby
Gastonia,NC
Summary
Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination. Dependable Receiving Associate with Number years of experience. Consistently completes tasks quickly with exceptional eye for detail and commitment to taking initiative. Successful at monitoring products for quality and following directions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Receiving Associate
MAC Discount
06.2023 - Current
- Unloaded pallets and deliveries and organized products in warehouse.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Recorded regular progress and issues with products.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Properly labeled and stored goods in safe area to provide identification and avoid losses.
Receiver
Megaforcecorp
05.2003 - 01.2023
- Kept work areas clean, safe and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Utilized forklift to transport pallets of goods to and from warehouse.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Regularly reviewed invoices and double-checked orders.
Customer Service Associate
Walmart
03.2003 - 11.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Customer Service Representative
Electrolux
12.2018 - 06.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
Manufacturing Associate
Danaher
01.2004 - 08.2006
- Made sure that products were produced on time and are of good quality.
- Assembled products to meet production requirements and daily established quotas.
- Utilized hand tools and machinery to safely complete assembly processes.
- Collaborated with team members to meet production deadlines.
Picker Packer
Sara Lee
09.2003 - 02.2004
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Scanned packages and boxes and moved to loading dock for shipment.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
Front Desk Receptionist
Staff master
Gastonia, NC
02.2012 - 06.2015
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Cultivated interpersonal skills by building positive relationships with others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Ashbrook High School
Gastonia, NCSkills
- Materials Routing
- Monthly Inventory
- Performance Goals
- Training and Development
- Inventory Accuracy
- Materials Movement
- Receiving Reports
- Basic Mathematical Calculations
- Product Placement
- Packing and Scanning
- Comparing Products
- Efficient Routing
- Customer Experience
- Barcode Scanner Use
- Shipping and Receiving
- Till Counting
- Company Guidelines
- Environmental Compliance
- Weight Limits
- Product Numbering
- Computerized Maintenance Management Systems
- Filing Experience
- System Updating
- Material Stacking
- Professional Relationships
- Palletizer Safety
- OSHA Standards
- Customer Satisfaction
- Warehouse Safety
- Records Accuracy
- Storage Coordination
- Sage 50 Accounting
- Checking Weights
- Customer Care
- Opening Containers
- Weight Management
- Task Delegation
- Technical Assistance
- Reading Comprehension
- Hand Jack Use
- Accounts Payable and Accounts Receivable
- Storage Arrangements
- Overhead Cranes
- Critical Thinking
- International Shipments
- Issuing and Receiving Equipment
- Cherry Picker Operations
- Handheld Scanners
- Restocking Oversight
- Materials Storage
- Inventory Records
- Supply Chain Improvement
- Rotating Products
- Status Updates
- Conducting Experiments
- Product Movements
- Quarterly Reviews
- Microsoft Office
Timeline
Receiving Associate
MAC Discount
06.2023 - Current
Customer Service Representative
Electrolux
12.2018 - 06.2020
Front Desk Receptionist
Staff master
02.2012 - 06.2015
Manufacturing Associate
Danaher
01.2004 - 08.2006
Picker Packer
Sara Lee
09.2003 - 02.2004
Receiver
Megaforcecorp
05.2003 - 01.2023
Customer Service Associate
Walmart
03.2003 - 11.2022
High School Diploma -
Ashbrook High School
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