Le Dan "Tina" Tran
Crowley,LA
Summary
Customer-focused professional with clear communication, strong attention to detail, and reliable service experience. Skilled in handling questions, resolving concerns, and supporting a clean, safe environment.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Licensed Nail Technician
Pamper Me Nails & Spa
Jennings, Louisiana
10.2023 - Current
- Enhanced customer experience by greeting clients, answering inquiries, and providing tailored product recommendations.
- Communicated clearly to explain procedures and address customer inquiries, ensuring understanding and satisfaction.
- Ensured a safe and sanitary work environment by rigorously maintaining cleanliness and adhering to safety protocols. and sanitary by following safety procedures.
Cashier
Nails For You
Jennings, LA
07.2020 - 09.2023
- Operated cash register, accurately processing payments, returns, and exchanges to enhance customer satisfaction.
- Resolved customer complaints and inquiries courteously and efficiently, enhancing overall shopping experience.
- Maintained clean and organized checkout area, contributing to a welcoming shopping environment.
- Completed opening and closing tasks, including cash count, restocking, and cleaning.
- Facilitated effective communication between customers and staff to ensure clarity and resolve inquiries.
Education
Bachelor of Science - Chemical Engineering
McNeese State University
Lake Charles, LA12-2028
Skills
- Clear communication
- Process safety
- Attention to detail
- Nail art techniques
- Customer service
- Aspen Plus V12 (beginner)
- Microsoft Excel (beginner)
Languages
English
Limited
Vietnamese
Native/ Bilingual
Affiliations
- Volunteer, OLI school
Timeline
Licensed Nail Technician
Pamper Me Nails & Spa
10.2023 - Current
Cashier
Nails For You
07.2020 - 09.2023
Bachelor of Science - Chemical Engineering
McNeese State University