- Fundraising Events
- Reading
- I like working with my hands and fixing things
- Gardening
- I enjoy helping others and giving back to the community
- Cooking
Tina Tuttle
Toney,AL
Summary
Results-driven individual with strong organizational skills and a focus on service excellence. Experienced in managing diverse teams and enhancing customer interactions to support business objectives.
Overview
18
18
years of professional experience
Work History
Beauty Advisor
Belk
Huntsville, AL
10.2022 - Current
- Conducted tailored beauty consultations aimed at enhancing customer experience and increasing revenue.
- Guided customers through product usage to facilitate knowledgeable buying choices.
- Optimized visual displays and product placements to maintain an attractive and engaging retail environment.
- Coordinated efforts with team members to meet sales objectives and elevate customer satisfaction.
CEO and Founder
Bellezza Ministries
Toney, AL
04.2009 - Current
- Developed strategic initiatives to enhance community outreach and engagement efforts.
- Oversaw operational budgets, ensuring financial sustainability and resource allocation.
- Cultivated partnerships with local organizations to expand service offerings and support networks.
- Implemented performance metrics to assess program efficacy and drive continuous improvement.
- Chaired board meetings, facilitating discussions on strategic direction and organizational priorities.
River of Life Ministries Thriftstore Manager
Pam Graves
Laceys Spring, AL
05.2022 - 10.2022
- Oversaw daily operations and ensured adherence to company policies and procedures.
- Developed team schedules to optimize resource allocation and workflow efficiency.
- Implemented training programs that enhanced employee performance and productivity.
- Conducted regular performance evaluations, providing feedback for continuous improvement.
Client Service Representative
Walgreens Accounting / Genpact
Danville, IL
08.2007 - 04.2020
- Managed client inquiries via phone and email, ensuring timely and accurate responses.
- Trained new staff on customer service protocols and system navigation for improved efficiency.
- Monitored account activities to ensure compliance with company policies and procedures.
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adapted quickly to changes in company policy or procedures while maintaining excellent service standards for existing clients.
- Consistently met or exceeded performance metrics while juggling multiple tasks effectively under tight deadlines.
- Trained staff on operating procedures and company services.
- Cross-trained and provided backup support for organizational leadership.
- Streamlined communication processes between departments to enhance client satisfaction.
- Resolved client issues by coordinating with internal teams to deliver effective solutions.
Education
High School Diploma -
Westville High
Westville, ILSkills
- Service excellence
- Strong organizational skills
- Cash transaction processing
- Cross-functional collaboration
- Relationship building and management
Interests
Timeline
Beauty Advisor
Belk
10.2022 - Current
River of Life Ministries Thriftstore Manager
Pam Graves
05.2022 - 10.2022
CEO and Founder
Bellezza Ministries
04.2009 - Current
Client Service Representative
Walgreens Accounting / Genpact
08.2007 - 04.2020
High School Diploma -
Westville High