Jalyn Harvey
Gilbert,United States
Summary
Cosmetologist with 2 years experience in delivering exceptional customer service and driving sales. Passionate about enhancing customer relationships and implementing innovative solutions to improve service quality. Expertise in team coordination, problem-solving, and communication, ensuring seamless operations and high customer satisfaction.
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
4
4
years of professional experience
Work History
Beauty Advisor
Ulta
Lexington, SC
09.2024 - Current
- Administered special promotions such as discounts or loyalty rewards programs.
- Attended product training sessions to stay updated on new products and trends in the industry.
- Updated customer records in database software program accurately.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Resolved customer complaints in a timely manner while adhering to company policies.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
Cashier/Server
McAlister Deli
Rock Hill
08.2022 - 01.2024
- Delivered exceptional customer service as Cashier/Server at McAlister Deli, ensuring seamless transactions and maintaining a welcoming atmosphere
- Streamlined order processing at McAlister Deli, enhancing customer satisfaction and reducing wait times
- Implemented efficient cash handling procedures
- Boosted sales through upselling techniques and menu knowledge
- Consistently met and exceeded daily revenue targets as Cashier/Server
- Fostered a positive team environment, coordinating with kitchen staff to ensure timely order fulfillment and maintain high-quality service standards
- Maintained meticulous cash drawer accuracy and cleanliness of dining area
- Adhered to food safety protocols, contributing to perfect health inspection scores
front desk
Once upon child
Rock Hill
06.2021 - 11.2021
- Greeted customers warmly, managed transactions efficiently, and maintained a clean, organized front desk area, enhancing overall customer experience
- Meticulously handled cash and credit transactions, ensuring accuracy and minimizing errors, while efficiently managing customer inquiries and concerns
- Worked seamlessly with team members to streamline check-in processes, resolve customer issues, and maintain a positive shopping environment
Education
Nursing -
York Technical College
Rock Hill01.2025
Skills
- Customer service
- Sales
- Team coordination
- Problem solving
- Communication
- Leadership
- Customer relationship management
- Cash handling
- Customer satisfaction
- Service excellence
- Retail operation
- Beauty product demonstration
- Retail experience
- Multitasking and organization
Languages
English
Hobbies and Interests
- I enjoy learning about new skin care regimens and make up techniques.
- I love to teach others the importance of self-care and wellness to ensure that they feel their best inside and out.
- Spending time with family and exploring nature in my spare time is important to me as well.
Phone - Number
803-517-1807
Customsection - Licenseandcertificate
Cosmetology, I recently received my cosmetology license a month ago. While in cosmetology school, I had a more profound passion in skin care. I then began to adventure into creating my own skin care products. My future goal is to become a future Licensed Esthetician
Timeline
Beauty Advisor
Ulta
09.2024 - Current
Cashier/Server
McAlister Deli
08.2022 - 01.2024
front desk
Once upon child
06.2021 - 11.2021
Nursing -
York Technical College