Summary
Overview
Work History
Skills
Timeline
Generic

Tina Vasquez

Arlington,TX

Summary

Dedicated and detail-oriented financial professional with 19 years of experience as an Assistant Manager in the financial services industry. Proven ability to manage daily operations, support financial transactions, and enhance customer satisfaction. Strong leadership, problem-solving, and organizational skills, with a focus on compliance and efficiency.

Overview

33
33
years of professional experience

Work History

Financial Center Assistant Manager

Bank of America
02.2006 - Current
  • Managed daily banking operations, ensuring compliance with financial regulations and company policies
  • Supervised and mentored a team of 12 employees, improving performance and customer service
  • Developed and maintained relationships with clients, ensuring high customer satisfaction and retention
  • Handled conflict resolution and problem-solving to maintain smooth banking operations

Area Team Coordinator

Mervyn's
01.1992 - 12.2005
  • Lead, motivated, and managed a team of 15 associates
  • Managed and trained retail staff, ensuring that they adhered to store policies, and provided excellent customer service
  • Addressed customer concerns, provided assistance, and ensured a positive shopping experience
  • Created and managed employee schedules to align with business needs, ensuring optimal staffing levels, and addressed scheduling requests and changes, all while maintaining efficient workflow and communication

Skills

  • Employee relations
  • Staff hiring
  • Team management
  • Coaching
  • Cash oversight
  • Operations oversight
  • Account management
  • Operational audits
  • Risk management
  • Client care

Timeline

Financial Center Assistant Manager

Bank of America
02.2006 - Current

Area Team Coordinator

Mervyn's
01.1992 - 12.2005

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Tina Vasquez