Tanya VanOvermeiren
105 Woodside Drive, Dickson,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Casualty Specialist II
First Acceptance Insurance
Nashville, Tennessee
07.2024 - Current
- Evaluated and processed bodily injury claims according to company guidelines.
- Interacted with claimants, witnesses, attorneys and other parties involved in the claim process.
- Negotiated settlement of claims with claimants and attorneys to ensure fair outcomes.
- Reviewed and applied state laws and regulations to ensure compliance in claim handling.
Claims Manager
Mendota Insurance
Nashville, TN
03.2022 - 03.2024
- Managed a team of 7 claims adjusters in 10 states. Team consists of 1st and 3rd party adjusters, including fire and theft.
- Reviewed and approved claim settlements, making sure they were within policy guidelines.
- Provided training and guidance on best practices for handling new and existing claims.
- Conducted regular audits of the department's performance metrics to ensure accuracy.
- Monitored the performance of adjusters to ensure accuracy, timeliness and compliance with departmental standards.
- Resolved escalated customer issues by providing effective solutions in a timely manner.
- Reviewed claims and policies to determine appropriate levels of coverage for approval or denial decisions.
- Oversaw onboarding processes for new team members, delivering training on claims handling, policies and procedures.
- Strong understanding of Underwriting and policy forms.
Bodily Injury and Property Damage Claims Adjuster
Mendota Insurance
Nashville, TN
04.2017 - 03.2022
- Evaluated and processed bodily injury and property damage claims according to company guidelines.
- Assessed medical records and other relevant documents to determine the extent of injuries sustained.
- Investigated coverage and liability issues.
- Negotiate and settle represented and unrepresented parties.
- Early bodily injury settlements. Top performer company wide.
- Whole file handling from 1st party claims to serious injury complex claims.
Claims Adjuster
Acceptance Insurance
Nashville, TN
10.2015 - 04.2017
- Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
Insurance Agent / Tax Preparer
J&J Insurance and Tax Service
White Bluff, TN
08.1998 - 10.2015
- Property and Casualty Insurance Sales. Licensed since 1999.
- Representing 17 non-standard and standard companies.
- Bookkeeping, payroll and tax preparation. Licensed Electronic Return Originator.
Education
Olean Senior High School
Olean, NYTimeline
Casualty Specialist II
First Acceptance Insurance
07.2024 - Current
Claims Manager
Mendota Insurance
03.2022 - 03.2024
Bodily Injury and Property Damage Claims Adjuster
Mendota Insurance
04.2017 - 03.2022
Claims Adjuster
Acceptance Insurance
10.2015 - 04.2017
Insurance Agent / Tax Preparer
J&J Insurance and Tax Service
08.1998 - 10.2015
Olean Senior High School