Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tina Wenzel

Port Charlotte,FL

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

17
17
years of professional experience

Work History

Route Sales Representative

Schwans Foods
Punta Gorda, FL
01.2017 - 12.2023
  • Promoted positive relationships with customers to maintain consistent sales.
  • Organized deliveries according to customer needs.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Performed regular maintenance on delivery vehicle.
  • Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
  • Provided excellent customer service by answering questions and resolving complaints in a professional manner.
  • Ensured compliance with all federal, state, local laws governing transportation of goods.
  • Issued sales promotion materials to customers to boost sales.
  • Resolved customers' complaints regarding products or services.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Kept accurate logs of all deliveries and trips.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Maintained an organized work space at all times.
  • Cross-sold additional products to customers depending upon merchandise needs.
  • Participated in promotional activities such as special events, trade shows.
  • Recorded deliveries and daily sales transactions.
  • Delivered product to customers in a safe and courteous manner.
  • Cold-called prospective customers to provide details on company services or products.
  • Adhered to company safety policies while operating company vehicle.
  • Monitored stock levels on route trucks to ensure accuracy of inventory counts.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Conducted daily pre-trip inspections of delivery vehicles.
  • Completed day-to-day duties accurately and efficiently.

Business Owner

Tasha's Bar
Appleton, WI
06.2007 - 09.2016
  • Mentored and trained new hires on sales techniques and customer service procedures.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Set pricing structures according to market analytics and emerging trends.
  • Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
  • Ensured compliance with all local laws and regulations related to the business operations.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Conducted regular meetings with employees to review progress towards company goals.
  • Established marketing strategies, such as social media campaigns, to promote the business.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Business 101

Fox Valley Technical College
Appleton, WI

Skills

  • Vehicle Safety
  • Safe Vehicle Operation
  • Driven and Determined
  • Customer Service
  • Sales Representation
  • Route Planning
  • Route Management
  • Team Support
  • Leads Prospecting
  • Strategic Planning

References

References available upon request.

Timeline

Route Sales Representative

Schwans Foods
01.2017 - 12.2023

Business Owner

Tasha's Bar
06.2007 - 09.2016

Business 101

Fox Valley Technical College

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Tina Wenzel