TINA WESTBROOK
Houston,TX
Summary
Persistent Insurance agent that can deliver excellent customer service to an existing client base and canvas for new clients at the same time. Excels at networking and delivering solution-based products. Seeking opportunities allowing professional growth while working closely with the company to maintain corporate policies and guidelines.
Overview
9
9
years of professional experience
1
1
Certification
Work History
BENEFIT ADVISOR/BROKER
E-TELEQUOTE INSURANCE
12.2020 - Current
- Motivated and Sales Driven
- Excellent verbal and written communication skills
- Ability and capacity to understand various products from multiple carriers and help consumers make the best decision
- Life & Health insurance license in my state of residence
- Passion in helping Medicare beneficiaries select a Medicare plan that best suits their healthcare and financial needs.
Insurance Sales Agent
PHYSICIANS' MUTUAL INSURANCE
01.2018 - 03.2020
- Build Book of Clientele
- Provide Excellent Customer Service
- Effectively building formal and informal relationship networks inside and outside the organization
- Document patient enrollment activity in salesforce.com in a timely and accurate manner, along with administrative work to include metric reporting
- Outside sales and marketing experience Medicare and healthcare sales and engagement.
MEDICARE SALES AGENT
HUMANA INC 2
07.2015 - 08.2017
- Respond to agent issues while complying with all regulatory requirements
- Adhere to internal processes and guidelines
- Build Human's brand image with agents and internal departmental customers by providing effective and efficient service
- Prospect and enroll eligible individuals in Medicare HMO and PPO and Medicare Advantage Private Fee for Services (PFFS)
- Active Health and Life Insurance License in 15 States
- Knowledge of ICD-9 and CPT codes
- Experience working with Medicare and/or Medicaid Services.
Education
Associate of Applied Science - BUSINESS COMPUTERS
NEC/KEE BUSINESS SCHOOL
Richmond, VA05-1990
Some College (No Degree) - Sign Language Interpretation
Lansing Community College
Lansing, MISkills
- 20 years Administrative Assistance
- Experience in the Health Care
- Effective customer interaction skills
- Proficiency in insurance Company guidelines
- Stellar organizational and follow-through skills
- Strong communication skills
- Team Player
- Health and Life License Insurance
- Verbal And Written Communication
- Interactive Communication Skills
- Medical Insurance Understanding
- Medical Coverage
- Written And Oral Communication
- Relationship Building
- Developing Relationships
- Enrollment Coordination
- Benefits Explanation
- Regulations
- Regulatory Knowledge
- Benefits Administration
- Open Enrollments
- Coordinating Documents
- Advising
- Enrollment Procedures
- Procedure Writing
Certification
- HEALTH AND LIFE LICENSE
Timeline
BENEFIT ADVISOR/BROKER
E-TELEQUOTE INSURANCE
12.2020 - Current
Insurance Sales Agent
PHYSICIANS' MUTUAL INSURANCE
01.2018 - 03.2020
MEDICARE SALES AGENT
HUMANA INC 2
07.2015 - 08.2017
Associate of Applied Science - BUSINESS COMPUTERS
NEC/KEE BUSINESS SCHOOL
Some College (No Degree) - Sign Language Interpretation
Lansing Community College
Similar Profiles
Lacey CrispLacey Crisp
Sales Support Supervisor at e-Telequote InsuranceSales Support Supervisor at e-Telequote Insurance
Zolia CareyZolia Carey
Senior Sales Director at e-TeleQuote InsuranceSenior Sales Director at e-TeleQuote Insurance
ASHLEY D. GREENASHLEY D. GREEN
Senior Executive Administrative Assistant at e-TeleQuote InsuranceSenior Executive Administrative Assistant at e-TeleQuote Insurance
Hugh BatesHugh Bates
Licensed Health and Disability Agent at E-Telequote InsuranceLicensed Health and Disability Agent at E-Telequote Insurance
Raviteja VaranasiRaviteja Varanasi
Senior Vice President at JPMorganChaseSenior Vice President at JPMorganChase