Tina Wilson
Colorado Springs,CO
Summary
Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Sr. Mortgage Processor
Air Academy Federal Credit Union
06.2012 - 09.2023
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Communicated with originator and applicant concerning progress of loan file.
- Handled any conditions sent from underwriting departments.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Developed comprehensive understanding of loan processing regulations and laws to be fully compliant.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Prepared file for final clear-to-close by branch management.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Processed mortgage loan applications accurately and successfully for over 16 years.
Skills
- Subordination Agreements
- Mortgage Insurance Arrangement
- Credit Bureau Contact
- Credit Applications
- Contacting Borrowers
- Resolve Paperwork Errors
- Microsoft Office
- Compile Documents
- Customer Service Best Practices
- Gathering Appraisals
- Program Requirements
- Loan Records Filing and Maintenance
- Credit Union Operations
- Appraisal Verification
- Customer Inquiries
- Loan Paperwork
- Customer Interaction
- Settlement Statements
- Critical Thinking
- Regulatory Compliance Documentation
- Support Closings
- Client Relationships
- Data Integrity
- Financial Reports Analysis
- Closing Costs Calculation
- Mortgage Closing Scheduling
- Desktop Underwriter
- Property Evaluation
- Information Verification
- Loan Process Coordination
- Collateral Value Checks
- Loan Processing Management
Education
High School Diploma -
Timeline
Sr. Mortgage Processor - Air Academy Federal Credit Union
06.2012 - Current
Pueblo County High School - High School Diploma,
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