Tina Huang, MHA, PMP
Queens,NY
Summary
Seasoned, results-oriented professional with 7 years of progressive experience in life sciences, healthcare, and business operations & management, recognized for managing complex projects, meeting client expectations/vendor needs, and planning business operations strategically. Holds a skill for building and maintaining connections with various clientele and stakeholders to accomplish common business goals. Established a reputation for adapting to diverse work environments, learning advanced technologies, demonstrating an aptitude for learning, collaborating as a team player, and engaging as an individual wearing multiple hats.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Associate Director of Project Management
SK Life Science, Inc.
04.2022 - Current
- Manage early phase and or/ late phase development activities to directly support a project under a Central Nervous System program
- Close revenue gaps with vendors by effectively carrying out sustainable financial practices
- Train, oversee, and develop a team of 3 Project Management Office (PMO) managers to build a strong project management infrastructure, in order to collaborate with functional teams and effectively carry out project needs
- Create Project & Sub-Team agendas and run/facilitate the Project and Sub-Team meeting in coordination with the Project Leader
- Assess the PM team’s weekly/monthly/quarterly/annual reports to the Project Teams
- Review and distribute weekly and monthly Clinical Program MS Project Reports created by the PM team
- Communicate project team list updates, SKBP clinical tracker updates, SKBP risk slides, SG Portfolio System Updates for R&D Programs
- Convey status updates and critical issues to and from stakeholders across functions, including Project Management Leadership for escalation to other Leaders in the company
- Use management theory and practices to enable Project Team & Project Sub-Team success, which ultimately promotes better housekeeping of project activities
- Collect & track site activity and patient recruitment data (screenings, dosing/enrollment, site activations) with MD experts and Clinical Operations Team, which entails maintaining bi-weekly clinical executive slide deck and SmartSheets dashboard
- Strategize Smartsheet’s pilot and implementation to carry out the capabilities used in MS Project, which includes functional timeline reports and budget sheet templates.
- Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.
- Defined clear targets and objectives and communicated to other team members.
- Implemented data-driven decision-making strategies, leading to more informed business choices and positive outcomes.
- Mentored junior staff members, providing guidance on professional development opportunities and career progression paths within the company.
- Worked with cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.
Project Manager of Early Drug Development
Legend Biotech Pharma
10.2020 - 03.2022
- Achieve common goals and outcomes by utilizing tools and project management resources
- Hire, train, and supervise 4 project coordinators to foster continuous growth, development, and education to fit the business operations, healthcare, and pharmaceutical landscape
- Implement strategies to spearhead workflows, promote productivity, and optimize resources
- Work with functional teams in US and China locations to align project activities, timelines, and budgets for Legend’s BCMA cross-functional collaboration with Janssen
- Create and utilize LB Program Numbering SOP to provide LB numbers for programs that enter EDD from R&D for IND filing and phase 1 clinical development
- Ensure cross-functional alignment with finance for BCMA collaboration requirements
- Participate in project collaboration meetings and activities and maintain SharePoint sites for BCMA collaboration cross-functional project teams
- Manage other functional projects: Generate meeting minutes/action trackers for JDC of BCMA Collaboration under the Regulatory Department
- Develop tracker for DLL3 SCLC for Non-clinical department
- Create Pre-clinical Somerset Lab tracker for equipment and IT infrastructure
- Develop tracker for Preclinical MTA activities for reagent transfers coming in and out between the US and China
- Work on LB tracker to map study programs with its respective LB numbers
- Use S/4 HANA software for procurement activities, for example, vendor/consultant contracting and creating purchase orders.
Business Development and Marketing Manager
Admix Pharma
03.2020 - 10.2020
- Oversaw 6 sites overseas in China while achieving 50% efficiency to increase Return in Investment (ROI)
- Introduce and negotiate with clients on formulas to be branded overseas through digital platforms using marketing strategies
- Hired, trained, and mentored 8 marketing coordinators in business theories/practices, methodologies, and procedures
- Practice vendor management and maintain outside contracts to meet a high performance culture
- Promote company and events using advertisements and digital marketing outreach
- Conducted in-depth analyses of sales data to identify areas for improvement, subsequently implementing targeted measures that led to significant boosts in revenue.
- Expanded company''s product portfolio by successfully launching new offerings, enabling access to additional revenue streams.
- Negotiated favorable contracts with suppliers, reducing costs and increasing profit margins for the company.
- Enhanced competitor intelligence gathering efforts through diligent analysis of market trends, allowing the organization to stay ahead of rivals in terms of innovation and service offerings.
- Championed customer relationship management initiatives that led to improved satisfaction levels among existing clients while attracting new clientele through word-of-mouth referrals.
- Implemented innovative social media strategies to elevate corporate visibility and attract new customers.
- Mentored junior team members on best practices in business development and marketing strategy, fostering an environment conducive to professional growth.
- Streamlined internal processes to enhance overall efficiency, ultimately resulting in increased revenue generation.
- Increased client base by developing and implementing strategic marketing plans and sales initiatives.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Managed budget allocation and resource utilization to maximize marketing ROI.
Patient Access Supervisor
RWJ Barnabas Health: Jersey City Medical Center
07.2018 - 02.2020
- Supervise operation and coverage for Emergency Department Access, Bed Management, and Patient Access Outpatient Services (Same Day Surgery, Vascular, Cardiology, Cath Lab, Endoscopy, Respiratory Departments)
- Facilitate registration and admissions by obtaining demographic information, collecting accurate insurance information and performing inpatient authorizations to verify inpatient hospital accounts
- Strategically manage daily operations and foster collaboration with various departments to ensure quality healthcare delivery and efficient throughput
- Ensure regulatory and quality policy standards/procedures, supervise staff, create schedules, and ensure staff performance
- Implement quality improvement initiatives to enhance patient care outcomes across all the services provided
- Provide leadership support to a team of 25 patient access representatives to strive for quality patient care
- Monitor KPI metrics, POS collections, employee education process, and employee files
- Develop training tools, present at department in-services or staff meetings, and train additional registration staff outside the patient access department.
- Implemented quality assurance measures to ensure that patient access processes adhered to hospital policies and industry best practices for optimal service delivery.
- Implemented performance metrics to track department productivity, identifying areas for improvement and driving overall efficiency gains.
- Streamlined patient registration process by implementing efficient workflows and reducing wait times.
- Served as a liaison between patients, physicians, and administrative staff to address concerns or questions related to registration or billing issues effectively.
- Optimized staff scheduling to maintain adequate coverage during peak hours, minimizing patient wait times and improving service quality.
- Assisted in the development of departmental budget, monitoring expenditure levels, and identifying opportunities for cost savings without compromising on patient care quality.
- Served as a key resource for senior leadership in developing strategic plans for the growth and expansion of Patient Access services, contributing valuable insights based on firsthand experience managing daily operations.
- Improved revenue cycle management by overseeing accurate insurance verification processes, reducing billing errors, and ensuring prompt payment collection from patients.
- Developed a comprehensive training program for new employees, ensuring thorough understanding of job responsibilities and hospital policies.
- Championed a culture of continuous improvement by encouraging staff members to share ideas and suggestions that could enhance overall departmental performance or patient satisfaction rates.
- Enhanced patient satisfaction with improved communication strategies and timely resolution of issues.
- Conducted regular performance reviews for staff members, providing constructive feedback and setting goals for future growth and development.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Spearheaded and implemented new projects to expand scope of engagement.
Project Coordinator
Mitsubishi Tanabe
05.2017 - 07.2018
- Target ALS and Parkinson's innovation
- Support Project Managers in planning and executing global drug development projects
- Support new drug development
- Interact with different stakeholders to achieve project goals, which are quality, time, and cost-effective
- Enhance project portfolio of MTDA and lead teams towards development goals
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
- Improved project visibility and stakeholder engagement with creation of interactive project dashboard.
- Developed risk management plans that effectively minimized project disruptions, maintaining momentum in face of unforeseen challenges.
- Reported regularly to managers on project budget, progress, and technical problems.
- Monitored project progress, identified risks and took corrective action as needed.
- Developed and implemented project plans and budgets to ensure successful execution.
- Analyzed project performance data to identify areas of improvement.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Education
Master’s degree - Health Administration
Rutgers University
New Brunswick, New Jersey05.2019
Bachelor’s of Science - Double majoring in Public Health & Psychology & all coursework in Pre-Medicine
Rutgers University
New Brunswick, New Jersey05.2017
Skills
Quality Control (SOPs) & Good Clinical Practice (FDA & International) Trained
- Social Media Management
- Project Management
- Strategic leadership
- Coaching and Mentoring
- Process Improvement
- Operations Management
- On-boarding and training
- Contract Management
- Direct-to-consumer (DTC), Consumer Relationship Management (CRM) Marketing
- Employee Coaching and Mentoring
- Business Development
- Microsoft Office (Word, PowerPoint, Excel, Access, Outlook, Visio, Project), Smartsheet, Sharepoint, Google Tools (Docs, Sheets), Veeva Docs/PromoMats
- Medical, Legal, Regulatory Review Processes (MLR) Trained
- Used Digital Platforms & trained in Digital Marketing within Pharmaceutical, Biotech, and Life Science Organizations
- EMR Trained (Cerner & Star Systems)
- Budget & Finance Management
- Strategic planning & vendor/strategic sourcing
- Lean Six Sigma (Yellow Belt) Trained (Process improvement)
- Health and Safety Compliance
- Employee Training & Development
- Survey Tools (Patient Experience Forms, Press Ganey Scores, HCAHPS)
- Vendor Management & Procurement Activities
- Team Management
- Customer Service
Certification
- GCP Course for Clinical Trials Involving Investigational Drugs, RCHSPB/DCR/NIAID/NIH/DHHS, 2282, 11/2021, 10721578, 46146270
- GCP Course for Clinical Trials Involving Investigational Medical Devices (International focus), RCHSPB/DCR/NIAID/NIH/DHHS, 2282, 11/2021, 10721578, 46146271
- Good Clinical Practice (US FDA focus), RCHSPB/DCR/NIAID/NIH/DHHS, 2282, 11/2021, 10721578, 46146272
- Project Management Professional (Project Management Institute), PMI, 12/2022, 8031745, 3391471
Internship
- Robert Wood Johnson University Hospital, New Brunswick, New Jersey, SCRUM Master Intern, 02/2019, 05/2019, Carry out strategic planning for a program aimed to improve patients’ and visitors’ experience in navigating through the complex, multi-facility campus., Exhibit leadership, data analytics, market research, and LEAN process improvement skills., The objective is to improve overall patient experience by providing a warm welcome, easy to navigate experience for patients and visitors from initial contact, which will result in improved patient experience scores., Collect patient/visitor navigation and signage surveys in common campus traffic areas to acquire real-time feedback in order to evaluate patients’ and visitors’ traffic experience., Observed Press Ganey data and HCAHPS scores to understand the mission, vision, and goals of the campus in order to build the scope of the project., Implement LEAN Process improvement techniques (benchmarking, voice of the customer, charter, eliminating waste) were used to establish a volunteer navigation assistance program and to create a volunteer job description.
- My Gateway in Overcoming Autism in Life Inc., (MyGOAL), New Brunswick, New Jersey, Intern, 01/2017, 05/2017, Create a project called, “Crossing the Spectrum Through Community Support with Rutgers University,” in order to help MyGOAL develop a relationship with the Rutgers Student Organizations., Gather support within the New Brunswick community to obtain funding for the following programs: Family & Sibling Support Groups and Stress Management Program, Enrichment Grant program, and as well as the Training/Video Conferencing Equipment for the Haven International program in Ghana.
- Youth Empower Services (YES), New Brunswick, New Jersey, Intern, 09/2015, 12/2015, Research potential sponsors in the community., Provided the opportunity to write a proposal requesting grant for YES’s Summer Oasis Camp Program trips., Obtained sponsor to grant $10,000 as a generous donation to enrich students’ experiences during the summer.
Timeline
Associate Director of Project Management
SK Life Science, Inc.
04.2022 - Current
Project Manager of Early Drug Development
Legend Biotech Pharma
10.2020 - 03.2022
Business Development and Marketing Manager
Admix Pharma
03.2020 - 10.2020
Patient Access Supervisor
RWJ Barnabas Health: Jersey City Medical Center
07.2018 - 02.2020
Project Coordinator
Mitsubishi Tanabe
05.2017 - 07.2018
Master’s degree - Health Administration
Rutgers University
Bachelor’s of Science - Double majoring in Public Health & Psychology & all coursework in Pre-Medicine
Rutgers University
- GCP Course for Clinical Trials Involving Investigational Drugs, RCHSPB/DCR/NIAID/NIH/DHHS, 2282, 11/2021, 10721578, 46146270
- GCP Course for Clinical Trials Involving Investigational Medical Devices (International focus), RCHSPB/DCR/NIAID/NIH/DHHS, 2282, 11/2021, 10721578, 46146271
- Good Clinical Practice (US FDA focus), RCHSPB/DCR/NIAID/NIH/DHHS, 2282, 11/2021, 10721578, 46146272
- Project Management Professional (Project Management Institute), PMI, 12/2022, 8031745, 3391471
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