Summary
Overview
Work History
Education
Skills
Professional References
Volunteer Experience
Professional Highlights
Timeline
Generic

Tina M Oliveri

Everett,MA

Summary

Dedicated and hardworking individual with a positive attitude seeking a position to apply my diverse life skills. Known for staying focused, dedicated, and positive in achieving personal recovery goals. Recognized for strong judgment, skills, and dependability, consistently exceeding expectations. Commended for multitasking abilities and maintaining composure in high-pressure situations. Passionate about personal growth through work and learning.

Overview

36
36
years of professional experience

Work History

SUD Educator

Norfolk County Sheriff’s Office
02.2024 - Current
  • Facilitate Groups with inmates
  • Organize curriculum for individual groups
  • 1:1 Recovery Coach Services
  • Created engaging and informative lesson plans to cover required curriculum standards.

Recovery Coach

The Bridge Recovery Center
07.2023 - Current
  • 1:1 Individual sober support with recoverees
  • Assist recoverees with community needs
  • Attend support meetings with recoverees
  • Attend trainings
  • Attend bi-weekly clinical supervision
  • Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
  • Established trust and rapport with clients, creating a strong foundation for open communication and collaboration throughout the recovery process.
  • Conducted workshops on various topics related to addiction and mental health, raising awareness in the community about available resources.
  • Supported clients with compassionate, empathetic face-to-face counseling.

Charlestown House Counselor

Gavin Foundation
01.2021 - Current
  • Facilitate Group discussions with Residents
  • 1:1 Individual Case Management with Residents
  • Assist Residents with Ancillary Services
  • Perform necessary note taking and documenting into EHR
  • Attend weekly Clinical Staff meeting
  • Attend trainings
  • Established a nurturing and supportive environment for all residents, fostering trust and promoting personal growth.

Owner/Photographer

TMO Photography
01.2007 - Current
  • Family portraits
  • Sports Team photographer; team and individual
  • Creation of photo packages
  • Utilize latest photography equipment and software
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Selected and set up appropriate props, backdrops, and lighting.

Recovery Counselor Section 35 Male

Recovery Centers of America
01.2023 - 01.2024
  • Facilitate Group discussions with patients
  • 1:1 Individual counseling with patients
  • Assist patients with family intervention needs
  • Perform necessary note taking and documenting into EHR
  • Attend daily Clinical Team meeting
  • Attend weekly Clinical Staff meeting
  • Attend trainings
  • Conducted regular reviews of patient progress, adjusting treatment plans as needed to optimize recovery success.
  • Managed caseloads efficiently while maintaining high quality of care, prioritizing critical cases when necessary.
  • Supported clients with compassionate, empathetic face-to-face counseling.
  • Developed individual treatment goals based on history and diagnosis.

Clinical Case Manager Detox/CSS Male

Recovery Centers of America
01.2022 - 01.2023
  • Facilitate Group discussions with patients
  • 1:1 Individual counseling with patients
  • Assist patients with case management aftercare needs
  • Perform necessary note taking and documenting into EHR
  • Attend daily Clinical Team meeting
  • Attend weekly Clinical Staff meeting
  • Attend trainings
  • Improved patient outcomes by developing and implementing comprehensive case management plans.
  • Managed caseload to satisfy multiple patients with diverse needs.
  • Developed partnerships with community organizations to expand services and referrals.
  • Developed individual treatment plans and provided counseling to patients.

Senior Case Manager

Power of Recovery
01.2021 - 01.2022
  • Facilitate Group discussions with Clients
  • 1:1 Individual Case Management with Clients
  • Assist Clients with Ancillary Services
  • Perform necessary note taking and entering into EHR
  • Attend weekly Clinical Staff meeting
  • Attend trainings
  • Created well-written, effective care plans appropriately matching needs of clients following standards and guidelines of funders, contractors and governmental regulations.
  • Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
  • Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.

Resource Table Recovery Coach Specialist

Malden Cares
01.2021 - 12.2021
  • Set up/Take down of table with resource information
  • Initiate contact with Community and offer information
  • Offer support and referrals
  • Gathered information about useful resources and helped coordinate referrals.
  • Signposted additional support services, including housing, employment and childcare assistance.
  • Improved relapse prevention rates with targeted recovery program mentoring.
  • Supported clients with compassionate, empathetic face-to-face counseling.

Kitchen Assistant/Cafe

Spaulding Rehabilitation Hospital
01.2019 - 01.2020
  • Perform duties in Cafe
  • Assist Customers and operate cash register
  • Perform duties to prepare patients’ food
  • Perform duties to stock Grab and Go

Internet Sales - Ecommerce Dept.

Hunt's Photo and Video
01.2012 - 01.2017
  • Order processing for Amazon, Ebay and company website
  • Customer inquiries
  • Order tracking
  • Merchandise management including product transfer for necessary inventory
  • Creation and maintenance of item listings for Ebay and Amazon

Photo Lab Associate

Costco Wholesale
01.1995 - 01.2011
  • Processed and printed orders
  • Customer service
  • Sales of photographs

Manager

Moto Photo Inc.
01.1989 - 01.1994
  • Managed photo lab staff including scheduling and performance
  • Customer service
  • Sales of photographs and other photography related items

Education

Bachelor of Human Services - Concentration in Addiction Studies

Springfield College
11.2024

Certificate -

Massachusetts Problem Gambling Specialist (MA PGS)
01.2023

Associate in Science - Drug and Alcohol Rehabilitation

Northshore Community College
01.2022

Certificate - Substance Addiction Counselor

Northshore Community College
01.2021

Certificate -

Smart Recovery Facilitator Training
01.2020

Certificate - Recovery Coach, CARC

Northshore Community College
01.2020

Certificate -

NE-CAT Culinary Program
01.2019

Skills

  • Conflict Resolution
  • Teaching
  • Customer Satisfaction
  • Interpersonal Skills
  • Team Building
  • Building Rapport
  • Issue Resolution
  • Anticipating Needs
  • Identifying Needs
  • Fulfilling Needs
  • Multitasking
  • Professionalism
  • Courteousness
  • Problem-solving
  • Team collaboration
  • Relationship building
  • Classroom management

Professional References

  • Rachel Pezzuto, Confidant and coworker, 13 Lakeshore Rd, Peabody, MA, 01960, 781.296.0467, four, She will speak highly to my efforts to go above and beyond to help the client needs be met. She will attest my desire to not fail and help clients reach sobriety and quality living. She will commend my efforts to be a team player, be a confidant to coworkers and clients and my zest for life.
  • Paul Hammersley, Consultant, City of Malden, Substance Abuse Prevention Services, 781.570.6328, four, He will speak to my experience and dedication to my clients. He will say how I am likeable but have the heartwarming ability to care for the well-being of all I encounter.
  • Sam Amado, Working Business partnership, 153B Main Street, Suite 3, Everett, MA, 02149, 617.230.5070, sixteen, He will speak to my experience with communication abilities, organizational skills, self-motivation, and computer competencies.
  • Michelle Simons, College Instructor, 617-549-1318, four, In the classroom Tina is a motivated, proactive, bright student with great insight. Tina is a hard-working student and is a great addition to any classroom setting.

Volunteer Experience

  • Secretary, Everett/Revere Youth Hockey Board of Directors, unknown
  • Snack Bar Operator, Everett Hockey Rink, 2005-2010
  • League Photographer, Everett/Revere Youth Hockey & Everett Cal Ripken, unknown
  • Secretary, Everett Cal Ripken Baseball League, unknown
  • Board Member, Everett Cal Ripken Board of Directors, 2004-2010

Professional Highlights

  • Owner/Photographer, TMO Photography, 01/01/01, present, Family portraits, Sports Team photographer; team and individual, Creation of photo packages, Utilize latest photography equipment and software
  • SUD Educator, Norfolk County Sheriff’s Office, 01/01/24, present, Facilitate Groups with inmates, Organize curriculum for individual groups
  • Recovery Coach, The Bridge Recovery Center, 01/01/23, present, 1:1 Individual sober support with recoverees, Assist recoverees with community needs, Attend support meetings with recoverees, Attend trainings, Attend bi-weekly clinical supervision
  • Counselor, Gavin Foundation Charlestown House, 01/01/21, present, Facilitate Group discussions with Residents, 1:1 Individual Case Management with Residents, Assist Residents with Ancillary Services, Perform necessary note taking and documenting into EHR, Attend weekly Clinical Staff meeting, Attend trainings
  • Recovery Counselor Section 35 Male, Recovery Centers of America, 01/01/23, 01/01/24, Facilitate Group discussions with patients, 1:1 Individual counseling with patients, Assist patients with family intervention needs, Perform necessary note taking and documenting into EHR, Attend daily Clinical Team meeting, Attend weekly Clinical Staff meeting, Attend trainings
  • Clinical Case Manager Detox/CSS Male, Recovery Centers of America, 01/01/22, 01/01/23, Facilitate Group discussions with patients, 1:1 Individual counseling with patients, Assist patients with case management aftercare needs, Perform necessary note taking and documenting into EHR, Attend daily Clinical Team meeting, Attend weekly Clinical Staff meeting, Attend trainings
  • Senior Case Manager, Power of Recovery, 01/01/21, 01/01/22, Facilitate Group discussions with Clients, 1:1 Individual Case Management with Clients, Assist Clients with Ancillary Services, Perform necessary note taking and entering into EHR, Attend weekly Clinical Staff meeting, Attend trainings
  • Recovery Coach Specialist, Malden Cares Resource Table, 01/01/21, 01/01/21, Set up/Take down of table with resource information, Initiate contact with Community and offer information, Offer support and referrals
  • Kitchen Assistant/Cafe, Spaulding Rehabilitation Hospital, 01/01/19, 01/01/20, Perform duties in Cafe, Assist Customers and operate cash register, Perform duties to prepare patients’ food, Perform duties to stock Grab and Go
  • Internet Sales - Ecommerce Dept., Hunt's Photo and Video, 01/01/12, 01/01/17, Order processing for Amazon, Ebay and company website., Customer inquiries, Order tracking, Merchandise management including product transfer for necessary inventory, Creation and maintenance of item listings for Ebay and Amazon
  • Photo Lab Associate, Costco Wholesale, 01/01/95, 01/01/11, Processed and printed orders, Customer service, Sales of photographs
  • Manager, Moto Photo Inc., 01/01/89, 01/01/94, Managed photo lab staff including scheduling and performance, Customer service, Sales of photographs and other photography related items

Timeline

SUD Educator

Norfolk County Sheriff’s Office
02.2024 - Current

Recovery Coach

The Bridge Recovery Center
07.2023 - Current

Recovery Counselor Section 35 Male

Recovery Centers of America
01.2023 - 01.2024

Clinical Case Manager Detox/CSS Male

Recovery Centers of America
01.2022 - 01.2023

Charlestown House Counselor

Gavin Foundation
01.2021 - Current

Senior Case Manager

Power of Recovery
01.2021 - 01.2022

Resource Table Recovery Coach Specialist

Malden Cares
01.2021 - 12.2021

Kitchen Assistant/Cafe

Spaulding Rehabilitation Hospital
01.2019 - 01.2020

Internet Sales - Ecommerce Dept.

Hunt's Photo and Video
01.2012 - 01.2017

Owner/Photographer

TMO Photography
01.2007 - Current

Photo Lab Associate

Costco Wholesale
01.1995 - 01.2011

Manager

Moto Photo Inc.
01.1989 - 01.1994

Certificate -

Massachusetts Problem Gambling Specialist (MA PGS)

Associate in Science - Drug and Alcohol Rehabilitation

Northshore Community College

Certificate - Substance Addiction Counselor

Northshore Community College

Certificate -

Smart Recovery Facilitator Training

Certificate - Recovery Coach, CARC

Northshore Community College

Certificate -

NE-CAT Culinary Program

Bachelor of Human Services - Concentration in Addiction Studies

Springfield College
Tina M Oliveri