Tina Marie Aldazabal
Phoenix,AZ
Summary
Proven Retail Sales Clerk at Bernina Connection, adept in customer engagement and POS system operation. Enhanced shopping experience through personalized assistance, boosting customer satisfaction. Demonstrated reliability and effective merchandise display skills, contributing to store's positive environment and sales improvement. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level retail sales clerk position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Retail Sales Clerk
Bernina Connection
04.2022 - Current
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Increased customer satisfaction by providing personalized assistance and product recommendations.
- Streamlined inventory management by conducting regular stock checks and maintaining accurate records.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained a clean and organized store environment, ensuring optimal shopping conditions for customers.
Education
Bachelor of Science - Nursing
College of Staten Island
Staten Island, NY01-1980
Skills
- Patience and Empathy
- Reliability and punctuality
- Handling Customer Complaints
- Customer Engagement
- Stock replenishment
- Store maintenance
- Merchandise Display
- Product Demonstration
- Returns processing
- Promotional knowledge
- Brand representation
- Teamwork and Collaboration
- Customer Service
- Customer Assistance
- Money Handling
- Cash Handling
- Phone Etiquette
- Flexible Schedule
- Store Opening and Closing
- Retail Sales
- Retail Store Operations
- Customer Needs Assessment
- POS System Operation
- Order Processing
- Suggestive Selling
- Display Setup
- Product Merchandising
- Retail merchandising expertise
- Returns and exchanges
- Reliable and Responsible
- Adaptable and Flexible
- Positive Customer Engagement
Languages
English
Native or Bilingual
Interests
- Bread Making
- Cooking
- Sewing
- Knitting
- Mindfulness Practices
- I participate in low-impact exercises to strengthen core muscles
Timeline
Retail Sales Clerk
Bernina Connection
04.2022 - Current
Bachelor of Science - Nursing
College of Staten Island
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