Tina "Michele" Vanderhoff, CPC, COC, CRC
Wichita,KS
Summary
Dedicated Medical Billing and Coding Specialist with over 7.5 years of experience in urgent care environments. Skilled in managing complex tasks and workflows to ensure timely claim submissions. Proven track record in resolving payer issues and denied claims, complemented by expertise in crafting effective appeal letters. Consistently achieves high-quality and quantity metrics, reflecting a disciplined approach to work. Strong commitment to confidentiality and adherence to regulatory guidelines ensures optimal patient care and compliance. Eager to leverage these skills in a part-time position that values precision and efficiency.
Overview
35
35
years of professional experience
3
3
Certification
Work History
Career Break
Self Employed
08.2023 - Current
- Time off to care for two relatives.
- During that time, I have done legal transcription and delivered prescriptions both utilizing my understanding of confidentiality and timelessness of completion
- Continued my medical coding learning through AAPC and other learning portals
Certified Professional Coder II / Urgent Care Team Trainer
Optum Care
04.2017 - 08.2023
- Continually met quality and productivity standards
- Became proficient in analyzing and resolving payer issues and trained team for more efficient workflows and techniques to streamline this process
- Extensive payer rejection/denial remediation
- Presubmission claim review
- Experience with multiple EMR’s - Docutap, Athena, Allscripts, and Epic
Certified Professional Coder Apprentice
Express Employment Professionals
01.2017 - 04.2017
- Commended for communication skills in writing clear, quality claim appeal letters
- Presubmission claim review and provider queries
- Resolved patient inquiries on billing issues and payment by phone
Medical Transcriptionist and Stay at Home Mom
01.1991 - 01.2017
- Began as a medical transcriptionist eventually operating my own successful company. After a move, transcribed for various contractors and companies.
Skills
- Critical thinking
- Team collaboration
- CPT coding
- Medical billing procedures
- Revenue cycle management
- Workflow management
- Clinical documentation
- Insurance verification
- Claims processing
- Coding appeals
- Training and mentoring
- Healthcare claim coding
ACTIVITIES
- High Capacity Volunteer: Managed Emergency Food Pantry- Managed 20 volunteers as well as ordering, packaging and distributing food to needy families; Volunteer Coordinator - Recruited, scheduled, and trained volunteers for multiple ministries; Office Volunteer – tasks as needed
- Outreach Coordinator - Project planner, often coordinating between 2 or more groups/agencies, oversight of scheduling, purchasing and volunteers; Peer support for those in crisis.
Certification
- CPC - Certified Professional Coder - 2016
- COC - Certified Outpatient Coder - 2023
- CRC - Certified Risk Adjustment Coder - 2023
Timeline
Career Break
Self Employed
08.2023 - Current
Certified Professional Coder II / Urgent Care Team Trainer
Optum Care
04.2017 - 08.2023
Certified Professional Coder Apprentice
Express Employment Professionals
01.2017 - 04.2017
Medical Transcriptionist and Stay at Home Mom
01.1991 - 01.2017