Summary
Overview
Work History
Skills
Timeline
Generic

Tineeka Epps

Queens

Summary

Dynamic professional with a proven track record of delivering high-quality service in fast-paced environments. Skilled in multitasking and fostering positive interactions, I excel in roles requiring advanced organizational abilities and a friendly demeanor. Demonstrated success in improving operational efficiency and enhancing customer satisfaction.

Overview

14
14
years of professional experience

Work History

City Carrier Assistant

United States Postal Service, USPS
07.2023 - 07.2024
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Plannned and cased mail in sequence of delivery for designated route.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Received mail from the distribution center and organizing it into an efficient system for sequential delivery
  • Delivered mail on foot along a predetermined route, maintaining the established schedule
  • Collected outgoing mail on the route and return it for sorting and delivery
  • Maintained the route even during adverse weather conditions, such as rain, snow or extreme heat
  • Assisted customers along the route with their postal needs, including providing change of address forms when requested or selling postage to customers requiring it



Case Manager

Bowery Residents Committee
02.2020 - 07.2023
  • Responsible for conducting initial health and ongoing clinical assessments.
  • Responsible for all aspects of assigned caseload of single men and women who are entering housing after being homeless.
  • Assisted with the intake and admission process, application and re-certification of entitlements, develop and update service plans.
  • Maintained chart documentation, provide supportive counseling, plan and facilitate support groups, taught and assisted with activities of daily living, assisted clients with money management and be involved in collection of clients' rent, assisted with recreational activities.
  • Provided linkages and referrals to community resources such as medical, mental health and/or substance abuse services as needed.
  • Utilized a harm reduction approach and motivational interviewing techniques with clients.
  • Made regular visits to client apartments to ensure a safe and secure environment in compliance with City guidelines.

Parking Production Assistant

Entertainment Partners
04.2017 - 01.2020
  • Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Completed wide range of tasks in diverse filming areas to support operations.
  • Communicated with other crew members via walkie talkies to coordinated production activities.

Medical Assistant

Queens Adult Care Center
06.2010 - 03.2017
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Skills

    Friendly, positive attitude

    Receptive and teachable

    Advanced ability to multitask

    Punctual and reliable

Timeline

City Carrier Assistant

United States Postal Service, USPS
07.2023 - 07.2024

Case Manager

Bowery Residents Committee
02.2020 - 07.2023

Parking Production Assistant

Entertainment Partners
04.2017 - 01.2020

Medical Assistant

Queens Adult Care Center
06.2010 - 03.2017

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Tineeka Epps