Summary
Overview
Work History
Education
Skills
Links
Timeline
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Tineja Leslie

Douglasville

Summary

Results-driven and detail-oriented professional with a strong background in sales, operations, and business ownership. Proven ability to manage and grow service-based businesses, focusing on client satisfaction, team leadership, and process optimization. Adept at building lasting customer relationships, ensuring regulatory compliance, and driving revenue growth. Known for strategic problem-solving, high standards of professionalism, and a commitment to excellence. Seeking to leverage diverse experience in a dynamic, growth-focused organization. Authorized to work in the US for any employer.

Overview

9
9
years of professional experience

Work History

Senior Sales Associate

Malones Automotive, Inc
10.2024 - 05.2025
  • As a Senior Sales Associate, I was responsible for leading high-level sales initiatives, mentoring junior staff, and consistently exceeding sales goals through expert product knowledge, customer relationship management, and strategic closing techniques. I played a key role in driving dealership revenue while ensuring an exceptional customer experience from initial contact through final delivery.

Key Duties and Responsibilities:


  • Sales Leadership:
  • Consistently achieved or surpassed monthly and quarterly sales targets for new and pre-owned vehicles through effective customer engagement, needs assessment, and follow-up strategies.
  • Customer Experience Management:
  • Delivered personalized service by understanding client preferences, explaining financing and leasing options, and guiding customers through every step of the purchase process.
  • Product Knowledge Expert:
  • Maintained up-to-date knowledge of vehicle models, trims, features, warranty options, and industry trends to confidently educate and advise customers.

Senior Sales Consultant

Hyundai of Cumming
04.2024 - 09.2024
  • Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
  • Boosted sales revenue by developing and implementing effective sales strategies.
  • Established strong client relationships for increased customer loyalty and repeat business.

Senior Sales Associate

CALAVAN CDJR & KIA
06.2019 - 02.2024
  • Responsible for effective customer contact and product education, active listening and use of closing techniques, strong conflict resolution and negotiating skills, as well as proficiency in communication skills, both professional and interpersonal.
  • Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
  • Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Trained, coached, and mentored new sales associates for maximum performance.

Merchandising Associate

BEST BUY
03.2016 - 06.2019
  • Chiefly responsible for merchandise pricing and product display and sale. Provided customer support for retail sales in-store and online.
  • Improved product visibility by creating eye-catching merchandise displays.
  • Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
  • Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
  • Increased overall store performance with consistent attention to detail in visual merchandising efforts.

Education

BA - BUSINESS ADMINISTRATION

STRAYER UNIVERSITY
01.2021

BA - EARLY CHILDHOOD EDUCATION

SPELMAN COLLEGE
01.2005

Skills

  • Negotiation
  • Customer service
  • Conflict management
  • Dealership experience
  • High Attention to Detail
  • Merchandising
  • Sales
  • Retail sales
  • Product knowledge
  • CRM proficiency
  • Cold calling skills
  • Market understanding

Links

https://www.linkedin.com/in/tineja-leslie-4a3085120

Timeline

Senior Sales Associate

Malones Automotive, Inc
10.2024 - 05.2025

Senior Sales Consultant

Hyundai of Cumming
04.2024 - 09.2024

Senior Sales Associate

CALAVAN CDJR & KIA
06.2019 - 02.2024

Merchandising Associate

BEST BUY
03.2016 - 06.2019

BA - EARLY CHILDHOOD EDUCATION

SPELMAN COLLEGE

BA - BUSINESS ADMINISTRATION

STRAYER UNIVERSITY
Tineja Leslie