Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tineka Hockaday

Hampton,VA

Summary

Motivated with top-notch skills and understanding in multiple fields such as PCA , Material Handling, Customer Service, and Custodian.

Overview

25
25
years of professional experience

Work History

Pipe Fitter

Newport News Shipbuilding
07.2022 - Current
  • Electrical hanger assembly
  • Recieving and verifying material
  • Followed safe work practices, which included fall protection and personal protective equipment.

PCA

concordia Homecare services
06.2016 - 01.2021
  • Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
  • Completed frequent cleaning and sanitizing to maintain healthy environment for patients.
  • Planned and prepared meals meeting patients' nutritional requirements.
  • Restocked unit frequently with necessary medical supplies.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.

PCA

ALWAYS THERE IN-HOME CARE INC.
10.2015 - 06.2016
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Assisted patients with essential ambulatory care for transport to and from facility.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Completed frequent cleaning and sanitizing to maintain healthy environment for patients.

Lead Custodian

Rock Solid janitorial
10.2013 - 02.2015
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Moved equipment and furniture to thoroughly clean space.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Monitored building access and secured premises by locking and unlocking entrances according to established schedule.

PCA

Hope In Home Care
12.2012 - 02.2015
  • Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
  • Completed frequent cleaning and sanitizing to maintain healthy environment for patients.
  • Planned and prepared meals meeting patients' nutritional requirements.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.

Material Handler

Canon Inc.
06.2009 - 10.2012
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Used established assembly instructions to complete jobs.
  • Completed accurate assembly work by positioning and aligning components.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Assembled component parts of items and completed hand-finishing of final products.
  • Reviewed project specifications and documentation to understand task and deadline requirements.

Production Worker

Jays plastics inc.
09.2005 - 03.2008
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Examined final products for conformance with quality and design standards.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Setup and adjusted silk press machines for daily operations.
  • Performed inventory counts and ordered materials.
  • Conducted quantity takeoffs and ordered materials.

Customer Service Representative

TCR Systems
04.2000 - 12.2003
  • Refined and demonstrated excellent listening skills, asked probing questions, understood concerns and overcame objections.
  • Developed and implemented new and improved outbound calling processes and scripts, resulting in increased sales and caller engagement.
  • Maintained tact and decorum with agitated or dissatisfied customers.

Education

Certificate -

Hope in Home Care
Newport News, VA
12.2012

High School Diploma -

Heritage High School
Newport News, VA
08.2002

Skills

  • Basic nursing care
  • Mobility Assistance
  • Meal preparation
  • Emergency response
  • Ambulation
  • Customer relations
  • Call Center Operations
  • Production Equipment Assessment
  • Product assembly
  • OSHA
  • Quality Assurance
  • Inventory tracking
  • Stocking understanding
  • Critical thinking
  • Working collaboratively

Timeline

Pipe Fitter

Newport News Shipbuilding
07.2022 - Current

PCA

concordia Homecare services
06.2016 - 01.2021

PCA

ALWAYS THERE IN-HOME CARE INC.
10.2015 - 06.2016

Lead Custodian

Rock Solid janitorial
10.2013 - 02.2015

PCA

Hope In Home Care
12.2012 - 02.2015

Material Handler

Canon Inc.
06.2009 - 10.2012

Production Worker

Jays plastics inc.
09.2005 - 03.2008

Customer Service Representative

TCR Systems
04.2000 - 12.2003

Certificate -

Hope in Home Care

High School Diploma -

Heritage High School
Tineka Hockaday