Summary
Overview
Work History
Education
Skills
Timeline
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TINELLA WILLIAMS

Huntington

Summary

Detail oriented with over 5 years of experience in merchandising. Knowledgeable about products and eye-catching display strategies. Organized, hardworking and focused on driving sales through optimized merchandising. Proven success in planning and multitasking to accomplish challenging targets.

Overview

9
9
years of professional experience

Work History

RTW Sales/Seasonal Fulfillment

Bloomingdales
11.2020 - Current
  • Drive sales throughout the department by connecting with customers and showing them our current trends according to their needs
  • Fulfilling online orders for in store pick up and sends
  • Creating a clientele book to provide my clients with our exclusive promotions
  • Assist with merchandising dresses and apparel.

Assistant Manager/Merchandiser Specialist

J. Crew
11.2019 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Collaborated with other store managers to determine best placement for merchandise displays.
  • Organized store merchandise racks by size, style, and color.

Jewelry Lead/Sales Lead

Neiman Marcus Last Call
01.2017 - 01.2020
  • Assisted in providing accurate information for associate performance management and provided coaching as needed
  • Recognized outstanding Associate performance, addressed opportunities for improvement, and quickly resolved issues
  • Managed team's daily prioritization of tasks with the Deer Park Delivers and Theatro recording
  • Provided hourly sales updates and motivational quotes to meet daily goals (both with sales and credit card applications)
  • Set goals for team in alignment with department objectives and NMG promotions
  • Managed a variety of events from a Jewelry Trunk show including various vendors to the Neiman
  • Marcus-Bergdorf Goodman Handbag/Shoe/Apparel Events
  • Created a plan to reorganize the floor for moves/markdowns
  • Updated mannequins/displays in all areas of the store to keep up to date with trends and new items from the truck
  • Supervised Customer Service with the Daily Cash Count, Monthly Vault Count

Customer Service Associate

Neiman Marcus Last Call
01.2015 - 01.2016
  • Opened NM credit card accounts
  • Handled online and in store customer returns
  • Kept track of BOPS
  • Daily Cash Office duties of opening/closing registers, daily deposits.

Education

High School Diploma -

Montgomery Central High School
Clarksville, TN

Pharmacy Tech Certificate -

Pharmacy Tech Enterprise
Melville, NY
2013

Computer Programming Certificate -

Empire Technical School
New York, NY
1983

Skills

  • MS Office (Word, Excel, PowerPoint, Outlook, OneNote)
  • Problem Solver
  • Communication/Networking Skills
  • Detail Oriented
  • Customer Service
  • Multitasker

Timeline

RTW Sales/Seasonal Fulfillment

Bloomingdales
11.2020 - Current

Assistant Manager/Merchandiser Specialist

J. Crew
11.2019 - Current

Jewelry Lead/Sales Lead

Neiman Marcus Last Call
01.2017 - 01.2020

Customer Service Associate

Neiman Marcus Last Call
01.2015 - 01.2016

High School Diploma -

Montgomery Central High School

Pharmacy Tech Certificate -

Pharmacy Tech Enterprise

Computer Programming Certificate -

Empire Technical School

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TINELLA WILLIAMS