Ting Huang

Skilled in critical thinking and Microsoft Excel, I excel at resolving customer complaints and enhancing satisfaction, as demonstrated at Bureau Veritas Consumer Product Services. My ability to manage high-stress situations and effectively address customer needs has significantly boosted loyalty and repeat business, showcasing my proficiency in both hard and soft skills.

• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Quickbooks

To obtain a internship to develop my skills and gain valuable employment experience in my field  of study.