UX researcher in human-computer interactions. Extensive research experience in engagementpromoting communication methods in graphical, numerical, and AI-based communication.
Overview
13
13
years of professional experience
Work History
UX Researcher (Volunteer)
Hack for LA
11.2023 - Current
Taking the role of user experience researcher and contributing to community projects
Doctoral Researcher
University Of Oregon
09.2019 - Current
Studied user experience with AI anchors and health chatbot, resulting in 4+ book chapters and ongoing studies
Conducted experimental surveys to investigate user experience with risk messages about medication side effects
Performed advanced statistical analysis (e.g., GLM, clustering, HLM, SEM) to analyze national representative and large datasets for research centers associated with UO
Collaborated on surveys focused on 1) public perceptions of AI and 2) environmental risk awareness
Analyzed 500+ tweets on Weibo during the COVID-19 pandemic to examine user interaction with hashtags and presented findings at an NCA regional conference.
UX Researcher (contract)
USAFacts Group LLC
06.2021 - 06.2022
Collaborated with the Cognitive and Affective Influences in Decision Making (CAIDe) Lab on 8 experimental surveys involving 1,640 participants, aimed at measuring the effectiveness of various design solutions
Developed metrics that measure the success or failure of designs
Identified opportunities for improvement in existing designs using analytics tools
Co-authored a report translating findings into actionable insights, resulting in a 12% rise in user engagement
Led a study on graph features influencing data comprehension, awarded 'Top Paper' at NCA's 109th Annual Convention
Co-authored a paper on information evaluations, currently under review in a prestigious science journal
Journalist
Xinhua News Agency
06.2011 - 05.2016
Conducted in-depth interviews and focus groups, honing skills in eliciting insightful information and understanding diverse perspectives, directly applicable to user interviews and usability testing in UXR
Exhibited strong empathetic skills by understanding and representing diverse opinions and perspectives, essential for creating user-centered designs and enhancing user experience
Crafted detailed, comprehensive reports based on interviews and research, showcasing an ability to distill large volumes of data into clear, concise, and impactful findings, a key skill in UX research reporting.