Results-driven Senior Product Designer specializing in multi-surface ecosystems and design system management. Achievements include increasing design system adoption by 35% and reducing onboarding time, demonstrating a commitment to delivering user-centric solutions that support business objectives.
Hi, I’m
Jiyoun Lee-Lodge
Salt Lake City
Summary
Overview
20
years of professional experience
4
Certifications
Work History
Vivint/NRGLehi
Senior Product Designer
01.2021 - Current
Job overview
- Designed for a multi-surface platform supporting customers, internal teams, and hardware integrations, requiring clear workflows across onboarding, setup, and ongoing system management.
- Led system-level product design for Vivint's smart home platform spanning mobile apps, hardware hubs, and connected security devices.
- Increased design system adoption from ~50% to ~85% across 15+ designers and 6+ product areas, accelerating cross-team delivery and UI consistency.
- Reduced design review cycles by ~20-30% and UI inconsistency by ~15-20% through standardized primitives and shared platform contracts with engineering.
- Redesigned onboarding and activation flows for Indoor Camera Pro, resolving hardware and network dependencies by identifying friction points and streamlining failure-prone steps, leading to improved completion and reliability.
- Reduced Doorbell Camera Pro setup time by 10% and increased successful installations by 20% by identifying power-related failure points and improving guided setup UX.
- Enhanced Smart Hub Lite onboarding success by 35% (Android) and 22% (iOS) through clearer sensor and camera setup guidance across the activation flow.
- Increased customer-generated video submissions by 300% through introduction of contextual sharing prompts within post-event sharing flow.
- Improved cross-device product trust by standardizing camera and hub status signals, eliminating inconsistent feedback between legacy and new devices.
PfizerNew York
Product Designer (Contract)
01.2021 - 12.2021
Job overview
- Conducted UX audits of legacy internal tools to pinpoint usability and workflow gaps.
- Designed scalable workflows and foundational UI patterns for complex internal tools in regulated environment, enhancing clarity and cross-team collaboration.
- Designed user-centric interfaces for pharmaceutical applications and products.
- Collaborated with cross-functional teams to gather design requirements and feedback.
- Created wireframes and prototypes using design software for testing and validation.
MetaMenlo Park
Product Designer, Growth (Contract)
01.2020 - 12.2020
Job overview
- Designed onboarding and engagement experiences for Messenger Kids, balancing growth with strict safety and parental-control constraints across mobile devices.
- Enhanced chat reply interactions to boost engagement and ensure conversational continuity while adhering to child-safety constraints.
- Collaborated with product, engineering, and content teams to create consistent, age-appropriate UX for diverse global audiences.
- Partnered with design systems teams to develop scalable UI patterns that maintain brand consistency across products.
- Presented design strategy and outcomes to cross-functional stakeholders to align product direction.
Courageous Conversation
Product Designer (Contract)
01.2019 - 12.2020
Job overview
- Delivered wireframes and prototypes, producing production-ready designs that met stakeholder requirements and improved project alignment.
- Designed iOS diversity training platform from concept to high-fidelity UI, enhancing user engagement and accessibility.
- Built a mobile design system based on existing brand foundations to ensure scalable UI patterns.
GE
Product Designer & Art Director (Contract)
01.2019 - 12.2020
Job overview
- Delivered wireframes and high-fidelity UI, aligning UX solutions with stakeholder needs.
- Designed internal educational applications enhancing user experience for enterprise users.
- Managed illustration direction and coordinated with vendors to ensure project alignment.
BaboonNew York
Product Designer & Art Director
01.2012 - 12.2019
Job overview
- Led end-to-end UX/UI design from concept through production for iOS and iPad applications.
- Defined visual design language and interaction patterns, enhancing user experience across multiple product iterations.
- Collaborated with engineering to deliver polished, interactive experiences, improving overall UX behavior.
- Managed external animation vendors, ensuring visual quality and brand consistency across all deliverables.
AntiheroNew York
Product Designer & Art Director
01.2013 - 12.2018
Job overview
- Led UX/UI design and visual direction from concept to product launch across PC, iPhone, and iPad, ensuring cohesive user experience.
- Defined visual language and world-building art direction across gameplay, UI, and marketing surfaces.
- Applied game UI/UX principles to create glanceable, high-stakes interfaces that facilitate split-second decision-making.
- Designed scalable UI systems and branding assets for multi-platform release, enhancing cross-platform user engagement.
Gamelab
Lead Artist, FreshPlanet/ Art Director, GE/Product Designer & Art Director
01.2006 - 12.2012
Job overview
- Led art and UX teams through entire development cycle for 5+ shipped games and interactive products, ensuring cohesive visual direction.
- Directed visual strategy, UI systems, and interactive experiences across platforms.
- Established visual quality standards and production workflows, streamlining processes for scalable pipelines.
- Selected projects: God of War, American Girl, Jojo's Fashion Show, Out of Your Mind, and more.
Education
Brooklyn CollegeNY
MFA from Studio Art
University Overview
Skills
- Product Strategy
- Design Systems
- Design System Development
- Interaction Design
- UI design
- Component Design
- Cross-Platform UX
- Prototyping
- Usability Testing
- Usability assessment
- Web accessibility
- Figma
- Figma skills
- Stakeholder Alignment
Introduction
Introduction
Senior Product Designer with 15+ years of experience designing complex, cross-functional products across consumer platforms, internal tools, and multi-device ecosystems. Skilled at simplifying technical workflows, improving onboarding and activation, and building scalable design foundations. Known for bringing clarity to evolving products, aligning teams, and delivering thoughtful experiences that balance user needs with business goals.Certification
Into AI Design System Conference 2026
Timeline
Senior Product Designer
Vivint/NRG
01.2021 - Current
Product Designer (Contract)
Pfizer
01.2021 - 12.2021
Product Designer, Growth (Contract)
Meta
01.2020 - 12.2020
Product Designer (Contract)
Courageous Conversation
01.2019 - 12.2020
Product Designer & Art Director (Contract)
GE
01.2019 - 12.2020
Product Designer & Art Director
Antihero
01.2013 - 12.2018
Product Designer & Art Director
Baboon
01.2012 - 12.2019
Lead Artist, FreshPlanet/ Art Director, GE/Product Designer & Art Director
Gamelab
01.2006 - 12.2012
Brooklyn College
MFA from Studio Art