TINI TITUS
New Hyde Park,NY
Summary
Dedicated nursing student with hands-on clinical experience and over three years of healthcare administrative expertise in a primary care setting. Demonstrates exceptional communication skills with patients and interdisciplinary teams, effectively managing high-volume workflows while upholding confidentiality and safety standards. Recognized for a strong work ethic, reliability, and efficiency, consistently tackling challenging tasks in fast-paced environments. Eager to transition into a registered nursing role, committed to delivering compassionate, evidence-based care and supporting medical teams in achieving high-quality patient outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinical Experience (Nursing Student)
Nassau Community College
01.2025 - Current
- Completed clinical rotations in medical-surgical settings
- Assisted with patient care, vital signs, and documentation
- Practiced patient safety, communication, and basic nursing skills
Front Desk Associate / Call Center Representative
Northeast Primary Care
Mineola, NY
02.2023 - Current
- Manage high-volume inbound and outbound calls, scheduling patient appointments and addressing inquiries in a fast-paced primary care setting
- Greet and check in patients, verify insurance, and maintain accurate electronic health records (EHR)
- Coordinate communication between patients, nurses, and providers to ensure continuity of care
- Handle confidential patient information in compliance with HIPAA regulations
- Process payments, co-pays, and billing inquiries with accuracy and professionalism
- Provide compassionate customer service to diverse patient populations, including those experiencing stress or illness
- Assist with administrative tasks such as scanning documents, updating charts, and managing daily office workflow
Sales Associate
Macy's Backstage
New Hyde Park, NY
11.2020 - 04.2021
- Provided accurate information to help customers quickly navigate store and acquire items for purchase.
- Used POS system to scan customer purchases, calculate prices, and process transactions.
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
- Processed cash register transactions by inputting product costs and giving back change.
- Maintained merchandise displays, including endcaps, floor displays, and aisles. Answered questions regarding products.
- Greeted all customers and provided prompt and friendly service.
- Bagged and packaged customer orders and purchases.
Education
High School Diploma -
New Hyde Park Memorial High school
New Hyde Park, NY06.2020
Bachelor of Science - Nursing
Nassau Community College
Garden City, NY12-2026
Skills
- Customer engagement
- Effective patient communication
- Electronic health data management
- HIPAA regulations knowledge
- Transaction management
- Proficient in managing multiple tasks
- Effective team collaboration
- Clear oral communication skills
- Vital signs evaluation and documentation
- Patient record management
- Detail-oriented
Certification
- BLS License - 2024 to 2026
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
Tamil
Limited Working
Timeline
Clinical Experience (Nursing Student)
Nassau Community College
01.2025 - Current
Front Desk Associate / Call Center Representative
Northeast Primary Care
02.2023 - Current
Sales Associate
Macy's Backstage
11.2020 - 04.2021
High School Diploma -
New Hyde Park Memorial High school
Bachelor of Science - Nursing
Nassau Community College