Tiniffia Ragin
Brooklyn
Summary
Experienced with training and development, creating and delivering effective coaching programs. Utilizes strong communication skills to engage and motivate participants, ensuring knowledge transfer. Track record of building collaborative teams and driving performance improvements.
Professional Training Coach equipped with robust background in developing and delivering effective training programs. Strong focus on team collaboration and achieving measurable results, with adaptability to meet changing needs. Demonstrates expertise in instructional design, facilitation, and performance analysis, coupled with excellent communication and leadership skills. Known for fostering supportive learning environment and driving continuous improvement.
Overview
6
6
years of professional experience
Work History
On the Job Training Coach
Transportation Security Administration (TSA)
Jamaica, NY
08.2021 - 01.2026
- Coach and mentor new hire Transportation Security Officers on proper screening policies and procedures according to the SOP.
- Hours per week: 40
- Developed and delivered engaging training sessions on security protocols and procedures.
- Evaluated trainee performance through assessments and provided constructive feedback for improvement.
Transportation Security Officer
Department of Homeland Security - Transportation Security Administration (TSA)
Jamaica, NY
09.2019 - 01.2026
- - Implement security-screening procedures that are central to Transportation Security Administration (TSA) objectives using various screening equipment to identify dangerous objects in baggage, cargo and on passengers; use variety of detection techniques to identify potentially dangerous items and to prevent those materials from being transported onto aircraft.
- - Screen passengers with hand-wands and pat-down searches if initial inspection reveals images needing clarification and determines if further inspection is warranted.
- - Control terminal entry and exit points to monitor security areas to detect potential security concerns and maintains close communication with supervisors.
- - Identify, distribute, and assign workload and tasks among employees in accordance with established workflow to expedite passenger processing through the checkpoint.
- - Assist with investigations of incidents, and preparing incident reports or other documents that convey required information.
- - Respond to breaches of security and emergency situations.
- - Retain and implement knowledge of all applicable Standard Operating Procedures (SOPs).
- Series: 1802 - Grade: E
- Hours per week: 40
- Conducted thorough security screenings of passengers and baggage using advanced scanning technologies.
- Monitored and enforced compliance with federal security regulations and protocols during all operations.
Education
Associate's degree - Criminal Justice
ASA College
Brooklyn, NY07.2018
Bachelor of Science - Criminal Justice
Berkeley College
New York (City), NY08-2027
Skills
- Motivational skills
- Training evaluation
- Coaching techniques
- Performance assessment
Accomplishments
- Received numerous commendations from supervisors for team building, mentoring and leadership skills.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Job-related training
- Passenger Support Specialist - 2023-02
- ATLAS Certified - 2020-04
- LAP Group Member - 2021-06 - 2023-02
Languages
English
Full Professional
Timeline
On the Job Training Coach
Transportation Security Administration (TSA)
08.2021 - 01.2026
Transportation Security Officer
Department of Homeland Security - Transportation Security Administration (TSA)
09.2019 - 01.2026
Associate's degree - Criminal Justice
ASA College
Bachelor of Science - Criminal Justice
Berkeley College